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Swimming pool heater repair in Dubai and UAE

Swimming pool chiller and heater repair in Dubai is a very important service and not something that you should attempt to do yourself. An accurately calibrated and maintained pool heater will give you optimum performance and consume the least amount of energy. Since this is a complicated appliance, professional help is absolutely essential in cases of repair. If you are facing water temperature issues in your pool or there is a technical snag in the pool heater machine, remember to download the free HomeGenie app for Android and iOS for an efficient and professional pool heater repair experience.

HomeGenie’s swimming pool heater repair is an inspection based service. This means that when you book with us, a fully trained technician will visit your home and take a look at what needs to be done. Our prompt and reliable technicians provide quality service at affordable and fair rates. If it is a minor repair issue that can be carried out in under an hour, it will be done right away. Any major repair or replacement will mean giving you an estimate of the pool heater cost for repairs, purchasing parts if required and setting up another date and time that suits your schedule. Our technicians are adept at handling all sorts of swimming pool heater and chiller repairs, from minor issues like decrease in gas pressure, less air supply and bad ventilation to major problems like a malfunctioning temperature sensor, valve issues, a loose connection or some part damage. In either case, a malfunctioning pool heater is not just inconvenient for your swimming experience, it also poses considerable danger. It is best to have the problem looked into as soon as possible.

Talking about quick solutions, HomeGenie has included the swimming pool heater repair service on its Emergency and Same Day menu. Considering its importance and the fact that this is not usually a DIY task, you could try out our Emergency facility for an extra charge. This one will have a pool heater repair technician sorting out your problem within 2 hours of your booking with us. If your need is not urgent enough to want to pay extra, give the Same Day service a shot. This facility places a technician at your door step before 6 PM, provided you booked between 8 AM and 12 PM that day. 

Call us on +97144489595 or Download the HomeGenie iOS or Android app now!

Service Details

What's included:

- Inspection visit to the location,
- Diagnosis of the issue,
- For minor repair - work that can be completed within 1 hour,
- For major repair - bill estimation, agreement on service date and time, purchasing parts and completion of work,
- Testing and demo; and
- Post service cleanup..


- Customer to assist in getting access to community and issue location; and
- DEWA connection to be active.



Price Details

Inspection Based Service

  • Minimum call-out* charges AED 150
  • Additional charges as per bill estimate.
  • *A call-out charge is for the mandatory visit to the location, required to conduct a physical inspection of the item e.g. appliance, AC, etc., diagnose the issue and prepare a detailed estimate. The diagnosis, in most cases, can be conducted both at site or in our workshop, as per customer’s preference.


  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.



As provided in the bill estimate.

For more details, visit HomeGenie Warranty Policy

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*Our proprietary platform will match your requirements to the most qualified expert (‘Genie’) available, to suit your calendar and confirm instantly.

Frequently Asked Questions

Q.What is included in the Pool Heater repair service?

A typical pool service will first comprise of a visit to the pool to inspect the area and damage. This is followed by a diagnosis of the issue. If the issue is minor, then the work is done on the spot within an hour. For major repair work, a bill estimate and schedule for completing the work is given. An agreement on the time can be made based on mutual availability.The service also includes testing and demo and a post-service clean-up of the work area.

Q. What are the charges/cost for pool heater repair service in Dubai?

A standard call out charge for initial inspection on the location is AED 100. In case of an emergency visit, the call out charge is AED 200. Our charges include an inspection of the site and diagnosis of the issue for 1.5 hours’ worth of labor. Any minor repair work if found, will be attended during this time. For major repair work, a bill of estimate and time required is given. Labor charges for such work is AED 100 per hour.

Q.How much does it cost to repair a pool heater?

The cost of repairing a pool heater varies based on the type of repair and availability of parts.

Q.Why does my pool heater keep shutting off?

The most common reason for the pool heater filter to shut off is low pressure caused by a dirty filter. Dirty filters prevent the heater from firing which makes the heater shut off before it has heated up to the desired temperature.

Q. Why is my pool heater not working?

Some common causes may be low gas pressure, inadequate air supply, improper venting, switched off gas supply or external damage to the heater like water damage or clogging.

COVID19 precautions at HomeGenie

At HomeGenie, lots of care is taken to ensure the protection of our customers as well as our service experts or Genies. Keeping the current health scenario in mind, we insist that our Genies follow the safety guidelines laid down by the health authorities of the UAE and those issued by the World Health Organization (WHO) strictly. This is done to ensure that we are able to bring home maintenance and essential services to all residents and citizens safely. For any queries that you may have about the COVID19 safety protocol that HomeGenie follows, please feel to visit or reach out to us at [email protected]. We will be happy to answer all your questions.

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