Other custom job e.g. pool construction in Dubai and UAE


Service Details

What’s included:

  • Call to discuss exact requirement,
  • Inspection visit to the location, if required,
  • Discuss service options with customer,
  • Estimate bill and work start date/ time,
  • Complete work; and
  • Post service cleanup.


- Customer to assist in getting access, to community and issue location; and - DEWA connection to be active.

Price Details

Survey Based Services:

  • Survey charges* AED 0
  • * A survey is required to identify the exact requirements, preferences and other details from the customer, before an estimate can be provided. A survey could be a visit to the location or call or email that can help gather the above details.


  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.


What is included in a service.

A typical pool service will first comprise of a visit to the pool to inspect the area and damage. This is followed by a diagnosis of the issue. If the issue is minor, then the work is done on the spot within an hour. For major repair work, a bill estimate and schedule for completing the work is given. An agreement on the time can be made based on mutual availability.

The service also includes testing and demo and a post-service clean-up of the work area.

What are the charges?

A standard call out charge for initial inspection on the location is AED 100. In case of an emergency visit, the call out charge is AED 200. Our charges include an inspection of the site and diagnosis of the issue for 1.5 hours’ worth of labor. Any minor repair work if found, will be attended during this time. For major repair work, a bill of estimate and time required is given. Labor charges for such work is AED 100 per hour.

Pool Maintenance and Repair Services in Dubai, UAE

The swimming pool heater is among the most complicated appliances on your deck. The heater is responsible for maintaining your water temperature. Some of the older heaters worked using Natural gas or liquid petroleum. These are dangerous and can burn up and leak exhaust fumes. Some of the newer water heaters work on electricity, but the generator to run it may require fuel. Even though technology has made them safer than previous models, it is advisable to always look for professional help when fixing water heaters. When your heater is properly calibrated and maintained, you can expect optimum performance with least utilization of energy.<br/>Some simple ways to save on your heating costs is to purchase a more energy-efficient pool heater firstly. Covering the pool can help in retaining te heat. When the heater is not being used, then it can be turned off. Certain heaters can be turned off automatically at certain times. Setting the temperature correctly can also reduce your heater’s energy consumption.

Some common pool problems

If the heater in your pool isn’t working, then the water will not be heated to the correct temperature, or may not be heated at all. This can be due to a lot of problems like a decrease in gas pressure, less air supply or bad ventilation. If the problem persists even after filling fuel, then professional help might be needed to assess and fix the issue properly.<br/>If the heater is heating, but the water isn’t reaching the correct temperature, then the problem could be due to a malfunctioning temperature sensor. It could also be that the rate of heat loss is more than the rate of heating. Fine tuning the heater to give optimum performance is needed in this case to fix the issue.<br/>If the heater is making sounds, but it isn’t heating or starting, then the problem could be more severe. Sometimes, the valves aren’t properly placed and in most cases, the heater valves need to be changed. In case the heater is leaking water, then the damage could be because of a loose connection or due to damage in other parts. These parts need to be replaced by professionals to ensure proper working.<br/>Home Genie offers the best solutions to all your pool problems. Having a broken or malfunctioning pool water heater can be dangerous. Whatever be your pool problem, the engineers and pool maintenance experts at Home Genie will be able to solve your swimming pool problems for you.

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