RO and water purifier repair in Dubai and UAE

Water purifiers and RO systems filters the water, making it free from impurities and absolutely safe for drinking. Breakdown of the water purifier and RO systems yourself can expose your to water-borne diseases, keep your purifier in good condition and increase its durability. The best solution to your problem is to simply book a water purifier and RO repair r service in Dubai and UAE with HomeGenie. All you need to do is book online or use our iOS and android mobile apps and an expert technician will be instantly assigned to reach your doorstep on the agreed day and time. Our technicians are professionally trained to resolve common or and any rare complex issues related to your water purifier and RO system like not starting, water tasting bad or water color issues across most well-known brands and models. The advantage of getting a water purifier and RO water filter repair service from HomeGenie is that you can have it repaired, with complete peace of mind while we at HomeGenie work hard to ensure you get the best quality, reliable and at an affordable price.

Common RO Water Purifier Problems and Repair Costs

Issue Possible Reasons* Estimate Repair Price**
Leaking RO unit Cracked casing, leakage in inlet or outlet pipes AED 150-1000
Not heating or cooling Heating element malfunctioning or broken AED 150-500
Water tasting bad Depleted water filters and worn-out RO membranes AED 150-750
Water coming dirty Old and overused filter and RO membrane AED 150-750
Water coming out too slowly Water pressure in the RO tank or issue with the water tank AED 150-500
Bad smell from water Water stagnation within the RO tank or around the RO or water purifier machine AED 150-500
Not switching on Machine isn’t plugged in, electrical wires, socket or plug are damaged; door doesn't close properly or is damaged or program selection not not done correctly AED 150-350
Leaking faucet Loose parts inlcluding valves, drain saddle or ports AED 150-350
Cloudy water Trapped air within the RO system AED 150-250
Noisy faucet or drain Filter cartridges, and the air getting pushed out AED 150-350

* Not an exhaustive list and can cause the issue due to one or multiple reasons listed

** Estimate price range and can vary because of numerous factors, including cost of spare parts depending upon the brand.


Service Details

What’s included:

  • Inspection visit to the location,
  • Diagnosis of the issue,
  • For minor repair - work that can be completed within 1 hour,
  • For major repair - bill estimation agreement on service date and time to purchase parts, pickup, and delivery of appliance and complete work,
  • Testing and demo; and
  • Post service cleanup.


- Customer to assist in getting access to community and service location, and Electricity and water connection to be active. Material costs, if any, are separate.

Price Details

Inspection Based Service

  • Minimum call-out* charges AED 150
  • Additional charges as per bill estimate.
  • *Call-out charges applicable for inspection based services only, includes travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.


  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

HomeGenie RO and water purifier repair Service FAQ

Why do we need an RO or water purifier at home ?

UAE and Dubai have people from various nationalities visiting and living there. Depending upon where you come from, it is common for people to not adjust to the weather and water right away. An RO or a water purifier helps in ensuring that the water is drinking is at least clean and free of any harmful organisms.

What brands of home RO or water purifier that we can install at HomeGenie?

We install most well-known brands of RO and water purifier sold and used in Dubai and UAE.

How long does it take to install a RO or water purifier ?

Depending on the inspection, an RO or water purifier system generally taken between an hour to a few hours to install, depending upon the complexity of the installation. Mostly the inspection and installation can be managed in the same visit, however, on some occasions when some specialized material might be required.

What kind of RO or water purifier installations are generally required ?

RO and water purifier can be placed horiozontally or vertical and your technican can advise you on this. Generally some bit of drilling and some plumning work is needed to ensure that the inlet and outlet of the water is clear and that the tap to get clear water from is fixed in a place that suites you.

What are some precautions I should take while using and RO or water purifier?

Generally, an RO or water purifier system is easier to install, when done in a standard manner, however, in some cases they can be a bit tricky to install, depending upon the location in the house and access available to install.

1. Ensure the location of installation is clear for the technician to access.

2. Ensure arrival of the appliance to the site and in working condition via a simple ON/OFF test.

3. Ensure retaining or insisting on a mounting kit when you purchase the appliance.

4. They have the proper accreditation from somebody.

5. Provide details on ongoing support and recharging the capsurel

We strongly recommend a professional water purifier or RO service to ensure maximum safety of the residents.

HomeGenie Appliance Repair Services in Dubai and UAE

Depending on where you live, you might be in an area where the quality of the water in your home is poor. You might have for a water purifier to keep the water that comes into your home safe for consumption, cleaning and other functions. Over time, your water purifier will require maintenance. This involves checking on motors, filters, and other compounds. This is to check that it is running properly and is actually keeping the water in your home clean.

How do we work?

Water purifier repair plans have to be prepared to help you get your purifier cleaned out and ready for use in any case. The repair process for getting your purifier ready can be complicated and it will be easier to manage if you can get your water purifier checked and repaired in advance of an issue.

A repair service booked through HomeGenie usually starts with an inspection at a scheduled time. The assigned technician will perform a thorough diagnosis to determine the nature of the issue with the Water purifier. If it’s repairable instantly and without the need of additional parts, the issue will be resolved on site and necessary clean up done. In case of part requirements or if not resolvable on-site, the appliance may be taken to the workshop for further repairs.

Why choose us?

Our service partners are highly qualified are experienced in handling a wide variety of Water purifier issues, regardless of brand.

Experienced professionals are needed for the repairing process. This is due to the importance of the water purifier in maintaining a healthy water flow.

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