Water dispenser repair in Dubai and UAE

Water dispensers are critical aspect of life in Dubai and UAE. A breakdown of a water dispenser can possibly disrupt your life, especially in the extreme summer weather of the UAE. The best solution to your problem is to simply book a water dispenser repair service in Dubai and UAE with HomeGenie. All you need to do is book online or use our iOS and Android mobile apps and an expert technician will be instantly assigned to reach your doorstep on the agreed day and time. Our technicians are professionally trained to resolve common or and any rare complex issues related to your water dispenser like not starting, thermostat not working across most well-known brands and models. The advantage of getting a water dispenser repair service from HomeGenie is that you can have it repaired, with complete peace of mind while we at HomeGenie work hard to ensure you get the best quality, reliably and at an affordable price.

Common Water Dispenser Problems and Repair Costs

Issue Possible Reasons* Estimate Repair Price**
Leaking Emptying drip tray under tap, loose back valve or some faulty value. AED 150 - 250
Water not heating or heating too much Heating element broken or heating not turned on or not set at the right temprature. AED 150 - 300
Water not cooling or cooling too much Heating element broken or heating not turned on or not set at the right temprature. AED 150 - 300
Not switching on or tripping Fuse or circuit breaker issue, electronic wiring issue or door not closed properly. AED 150 - 300
Water tasting bad Water dispenser not clean from inside, rusted or water filter not clean AED 150 - 250
Not filling up with water Inlet water pipe broken or clogged. AED 150 - 300
No water coming out Outlet water pipe broken or clogged. AED 150 - 300
Too little water flow Faucet clogged, trapper air in dispenser or cleaning of dispenser needed. AED 150 - 250
Electric shock Electric wire connection loose and touching the water dispenser body. AED 150 -300
Water smelling foul Water dispenser not clean from inside, rusted or water filter not clean AED 150 - 750

* Not an exhaustive list and can cause the issue due to one or multiple reasons listed

** Estimate price range and can vary because of numerous factors, including cost of spare parts depending upon the brand.


Service Details

What’s included:

  • Inspection visit to the location,
  • Diagnosis of the issue,
  • For minor repair - work
  • can be completed within 1 hour,
  • For major repair - bill estimation agreement on service date and time to purchase parts, pickup, and delivery of appliance and complete work,
  • Testing and demo; and
  • Post service cleanup


- Customer to assist in getting access to community and service location, and Electricity and water connection to be active. Material costs, if any, are separate.

Price Details

Inspection Based Service

  • Minimum call-out* charges AED 150
  • Additional charges as per bill estimate.
  • *Call-out charges applicable for inspection based services only, includes travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.


  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

HomeGenie Water dispenser repair Service FAQ

What are some common issues with water dispensers ?

Common issues with water dispensers in Dubai and UAE are not starting, thermostat not working, not cooling or heating water, etc.

What brands of water dispensers can we repair at HomeGenie?

We repair most well-known brands of water dispensers sold and used in Dubai and UAE.

How long does it take to repair a water dispenser and will it need to be taken away?

Depending on the inspection, a water dispenser can take between an hour or a few days to repair. Mostly the inspection and repair can be managed in the same visit, however, on some occasions, when the brand is difficult to find or the product model discontinued the water dispenser need to be ordered. With HomeGenie, we provide free pickup and delivery, if needed. Spare parts for most well-known brands are available quickly, however, sometimes it has to be ordered from another country and can take up to a few weeks.

What kind of spare parts would be used in case something needs replacement?

At HomeGenie, we only use genuine spare parts available from the original manufacturer. The warranty on these spare parts provided by the manufacturer may vary and are extended to the customer as is. Spare parts for latest brands are usually available within the same day but with lesser known brands or older models, they are difficult to find and might require time.

What other water dispensers services does HomeGenie provide?

We provide most appliance-related services including – new installation, service nd any other maintenance. These services can be provided as standard or emergency services. For corporate customers, we provide our popular appliance Annual Maintenance Contract (AMC) for complete peace of mind.

What are some precautions I should take to avoid water dispenser breakdown?

1.The water dispenser shuold not be kept switched on all the time.

2.The water dispenser should be cleaned regularly specially the area where the bottle is inserted.

3. Water pipes, etc. need to be checked regularly to ensure its clean.

We strongly recommend a preventive water dispenser service once in a year, at the least.

HomeGenie Appliance Repair Services in Dubai and UAE

HomeGenie is the first on-demand one-stop-shop Home Maintenance services provider in the UAE. We work with our carefully vetted delivery partners to provide a simple, reliable and affordable solutions to our customers. Our objective is to gain the trust of our customers by providing a superior customer service experience consistently every single day.

HomeGenie Appliance Repair Process.

A repair service booked through HomeGenie usually starts with a booking via one of call, web or the iOS and android apps (available free of cost). Once the booking is made an inspection is scheduled and conducted at the agreed date and time by the assigned technican and supervisor. The assigned technician will perform a thorough diagnosis to determine the nature of the issue with the appliance . If it’s repairable instantly, and without the need of additional parts, the issue will be resolved on site and necessary clean up done. In case of part requirements or if not resolvable on-site, the appliance may be taken to the workshop for further repairs. The technician onsite will advise customers accordingly. The technician will also inform the customer if any spare parts need to be purchased beore work can be initiated, following which an estimate is sent to the customer and approval is sought. Spare parts purchase and work will only commence upon explicit approval from the customer. The customer once satisfied by the work completed will approve the payment which results in an invoice after the payment is received. Customers are further urged to rate the technician for us to continue improving our customer experience. In case of any compliants or concerns.

Why HomeGenie for Appliance Repair ?

At HomeGenie, we are focussed on providing a world-class appliance repair service experience to our customer for which we provide, but not limited to thefollowing advantages:

  • Wider brand coverage
  • Trained qualified technicians
  • Genuine spare parts
  • 15 day service warranty
  • Emergency service (24×7)
  • Free pickup and delivery
  • Competitive prices

Due to the above advantages, we take pride as the most reliable company for all appliance related services.

Other Appliance Related Services

We provide most appliance-related services including – new installation (including any plumbing), service, repair and any other maintenance. These services can be provided as standard or emergency services. For corporate customers, we provide our popular appliance Annual Maintenance Contract (AMC) for complete peace of mind.

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