Extractor hood not working ?

Why HomeGenie ?
market price
...and more


Extractor hood repair services in Dubai

Along with the exhaust fan, your extractor hood is what gives that fresh feeling in the kitchen. After all, your kitchen – and your home – should not smell of what you cooked last. Neither are you, your hair and your clothes supposed to bear witness to your culinary adventures! But that is exactly what will happen if you need an extractor hood repair. Kitchen hood service is the difference between a stuffy, smelly kitchen and one that has a continuous circulation of fresh air through it.

HomeGenie can help keep your kitchen smelling great. All you need to do is book a kitchen exhaust hood repair with us – get online or download our free iOS and Android app. We will send a technician to deal with your exhaust hood repair to your doorstep at a day and time chosen by you. Our technicians are reliable and prompt and fully trained to deal with kitchen hood service for all major brands used and sold in Dubai and the UAE. So whether your extractor hood is a Whirpool, Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens or an Akai, HomeGenie has it covered. We deal with all extractor hood repair issues like the machine not switching on, not clearing smell, being too noisy, the light not working, the speed knob or the downdraft vent broken or loose, ineffective venting and moisture dripping. Even if all you need is a kitchen hood service because the extractor is too dirty, HomeGenie has the solution. We provide all these services at fair and reasonable prices, and also give an estimate of the projected cost before starting work on your machine. Keeping your convenience and peace of mind as a top priority, HomeGenie offers Same Day and Emergency Services. At an extra charge, you can avail our Emergency service where your extractor hood repair will be addressed within 2 hours of booking with us. If you choose our Same Day facility, our technician will be with you before 6 PM on the same day, provided you booked between 8 AM and 12 PM. Home Genie ensures that the proof of the pudding remains in the eating, and lets a working extractor hood get rid of the rest of the evidence!

Call us on +97144489595 or Download the HomeGenie iOS or Android app now!

Service Details

What's included:

- Visit the location,
- Initial diagnosis of the issue,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation,
- Testing and demo; and
- Post-inspection cleanup.


Customer to assist in getting permission to access community/ building and service location and ensuring active electricity and water connections.



Price Details

Inspection Based Service

  • Minimum call-out* charges AED 150
  • Additional charges as per bill estimate.
  • *A call-out charge is for the mandatory visit to the location, required to conduct a physical inspection of the item e.g. appliance, AC, etc., diagnose the issue and help prepare a detailed estimate. The diagnosis, in most cases, can be conducted both at a site or in our workshop, as per customer’s preference.


  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.



As provided in the bill estimate.

For more details, visit HomeGenie Warranty Policy

How does it work ?




in 30 seconds

while we do our magic

don't wait !

*Our proprietary platform will match your requirements to the most qualified expert (‘Genie’) available, to suit your calendar and confirm instantly.

Common extractor hood issues, reasons and repair costs

Common issues Possible reasons* Estimated repair costs**
Not switching ON Loose electrical connection, short circuit AED 150 - 400
Not clearing smell Fan not working or exhaust vent is blocked AED 150 - 400
Too noisy Fan blade issue, motor or some loose part within the hood AED 150 - 300
Too dirty Too much grease accumulated AED 150 - 300
Light not working Fused bulb or loose electrical connection AED 150 - 300
Speed knob broken Wear and tear or using the knob too roughly AED 150 - 300
Downdraft vent broken or loose Hinge or glass broken AED 150 - 300
Venting is not effective Vent it blocked or fan not working properly AED 150 - 450
Moisture dripping Blocked filter or vent Blocked filter or vent AED 150 - 450

* Not an exhaustive list and can cause the problem due to one or multiple reasons listed

** Estimated repair cost range can vary because of numerous factors, including cost of spare parts depending upon the brand.

Frequently Asked Questions (FAQs)

Q. What brands of extractor hoods are repaired at HomeGenie?

We repair most well-known brands of an extractor hood sold and used in Dubai and UAE. This includes, but is not limited to, Whirlpool, Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.

Q. What precautions should I take to avoid an extractor hood breakdown?

Generally, an extractor hood requires low maintenance. Taking care of it on a regular basis may help prevent untimely breakdowns, like before an event planned at home.

1. Switch off the extractor hood as soon as the smell from the kitchen or bathroom has neutralized. Also, remember to keep the fan switched off at night.

2. Ensure regular light cleaning of the extractor hood so that the dirt and grime do not accumulate, making it difficult to remove later.

3. If there is a removable filter, do a regular filter cleaning – with the prescribed cleaning agent – or get it professionally cleaned at least once a year or depending on your usage pattern.

HomeGenie strongly recommends a preventive extractor hood service once in a year, at the least.

Q. What are some common problems with extractor hoods?

Some common issues with extractor hoods in Dubai and the UAE are the machine not starting, being too dirty, operating too slow or making too much noise.

Q. How long does it take to fix an extractor hood? Will it need to be taken away?

Depending on what the problem is, extractor hood repair in Dubai can take between an hour and a few weeks. In most cases, the inspection and repair is done in one visit, but some cases require the machine to be taken to the workshop and others need parts to be ordered. At HomeGenie, we provide free pickup and delivery, when needed. Spare parts for most well-known brands are easily available, but when they have to be ordered from another country, it may take up to a few weeks.

Q. What kind of extractor hood spare parts are used in cases where something needs to be replaced?

At HomeGenie, only genuine spare parts available with the original extractor hood manufacturer are used in cases of part replacement. The warranty on these spare parts provided by the manufacturer may vary and is extended to the customer, as is. Spare parts for latest brands are usually available on the spot, but with lesser known brands or older models, they may be difficult to find and so require some time. With our market positioning, we are generally able to source parts faster than most other suppliers.

Q. Why does it cost extra to repair an extractor hood at the customer site as compared to the workshop?

At times, extractor hood repair may require certain specialized repair tools, testing equipment and even additional space. It may not be the easiest job to organize these at the customer’s home, making it a faster and cheaper job to carry out at the workshop. If a customer still wants the repair to be done at the site, depending upon the issue, we will be happy to do the needful. This will cost extra and will be specified at the time of booking.

Related blogs