Appliances are our support system – give them a bit of TLC by providing regular home appliance repair and maintenance. A broken-down home appliance can show us a glimpse of life in the Stone Age. Without the automation that each of our appliances provides, the comfort that we are so used to getting while going about our daily chores would vanish. Machines that are used frequently – very often staying on forever once they have been switched on – will eventually break down. Let HomeGenie be their support system for home appliance repair in Dubai. Home appliance repair does not have to bring your daily schedule to a grinding halt, not with HomeGenie anyway. We provide professional repair, maintenance and installation services for all kinds of home appliances, carried out by fully trained and reliable technicians. Keeping your comfort in mind, they will reach your home at a day and time that is convenient for you. After inspection and diagnosis, you will be provided with an estimate of the projected costs. If you are in a hurry, we also provide Emergency services, at an extra charge. HomeGenie is synonymous with quality work and prompt service. Book your home appliance repair in Dubai now!
Looking for reliable technicians for prompt dishwasher repair in Dubai? You have come to the right place – book with HomeGenie for quality dishwasher service at great rates
Refrigerator or fridge repair
Work out all your refrigerator troubles with HomeGenie’s refrigerator repair and maintenance services. Our technicians will swing by at your convenience, diagnose the problem and recommend a solution.
Washing machine or dryer repair
HomeGenie can help service and maintain your washing machine and dryer. You can also book your washing machine and dryer repair with us.
Cooking range or oven repair
Tired of eating out while your oven takes a break? Get your oven repaired in a jiffy with HomeGenie. Too busy to clean it yourself? Book with us and we will give your cooking range and oven a good scrub with our deep cleaning service.
Deep freezer repair
Deep freezer breakdown? Book HomeGenie’s Emergency service and have your deep freezer looked at within 2 hours of getting in touch with us.
Water dispenser repair
Did that sturdy water dispenser finally call it a day? Watch our professionally trained technicians diagnose the problem and bring it back to life!
RO or water purifier repair
Faulty water dispenser forcing you to stock up on bottled water? Book your RO and water purifier service and repair with us for a prompt response and great service.
Extractor hood repair
Our team of professionally trained and reliable technicians offer great extractor hood repair and service in Dubai. Book with us for prompt service and affordable rates.
Exhaust fan repair
Get fresh air circulating in the kitchen or bathroom with HomeGenie – call us to install, relocate, maintain or repair your exhaust fan.
in 30 seconds
while we do our magic
don't wait !
*Our proprietary platform will match your requirements to the most qualified expert (‘Genie’) available, to suit your calendar and confirm instantly.
Q. What kind of appliances spare parts would be used in case something needs replacement?
At HomeGenie, we only use genuine spare parts available from the original brand manufacturer and their authorized distributors The warranty on these spare parts provided by the manufacturer may vary and such warranty is extended to the customer as is. Spare parts for the latest brands are usually available within the same day but with lesser-known brands or older models, they are difficult to find and might require time. With our market positioning, we are generally able to source parts faster than most other service providers.
Q. What are some precautions I should take to avoid home appliances breakdown?
Generally, home appliances require low maintenance and taking care of them on a regular basis can avoid surprise breakdowns, before an event planned at home or other occasions.
1. Read appliance-related instructions to check usage limits, especially with rotating parts.
2. Keep appliances clean from inside and outside, however, with prescribed cleaning agents, to avoid corrosion.
3. Ensure switching off and unplugging when not in use. This avoids the static current effect on parts.
4. Handle the doors and handles with care as they are not available with ease if broken.
5. If any unusual noise is heard then call and professional, without delay, before the damage becomes worse.
We strongly recommend a preventive service once in a year, at the least.
Q. Should I repair or discard my home appliances, if it stops working?
Unlike in the past, appliance repair market in Dubai and UAE has matured with a number of manufacturers able to provide spare parts from local distributors. To most people’s surprise, most issues being faced can be repaired however by only trained professionals.
Q. How long does it take to fix the issue and will it need to be taken away?
Depending on the inspection, home appliances can take between an hour or weeks to repair. Mostly the inspection and repair can be managed in the same visit, however, on some occasions, it needs to be taken to the workshop and parts need to be ordered. With HomeGenie, we provide free pickup and delivery, if needed. Spare parts for most well-known brands are available quickly, however, sometimes it has to be ordered from another country and can take a few weeks.
Q. What Appliances brands of can we repair at HomeGenie?
We repair most well-known brands sold and used in Dubai and UAE including but not limited to Siemens, Bosch, Samsung, Teka, Nikai, Hitachi, LG, and others.
HomeGenie is the first on-demand one-stop-shop Home Maintenance services provider in the UAE. We work with our carefully vetted delivery partners to provide a simple, reliable and affordable service to our customers. Our objective is to gain the trust of our customers by providing a superior customer service experience consistently every single time.
HomeGenie appliance related services process
A repair, installation or another custom service can be booked with HomeGenie via a call, web or the iOS and Android apps (available free of cost). Once the booking is made an inspection or survey is scheduled and conducted at the agreed date and time by the assigned technician and supervisor. The assigned technician will perform a thorough diagnosis or survey to determine the nature of the issue or requirement related to the appliance. If it’s repairable instantly, and without the need of additional parts, the issue will be resolved on-site and necessary clean up done. In case of part requirements or if not resolvable on-site, the appliance may be taken to the workshop for further repairs. The technician onsite will advise customers accordingly. The technician will also inform the customer if any spare parts need to be purchased before work can be initiated, following which a system-generated email estimate is sent to the customer and approval is sought. Spare parts purchase and work will only commence upon explicit approval from the customer. The customer once satisfied by the work completed will approve the payment which results in a system-generated email invoice after the payment is received. Customers are further urged to rate the technician for us to continue improving our customer experience. In case of any complaints or concerns, at any time, customers are urged to contact us on +97144489595 or [email protected]
Why HomeGenie for appliance related services?
At HomeGenie, we are focussed on providing a world-class appliance repair, installation and other custom services to our customer for which we provide, but not limited to the following advantages:
Due to the above advantages, we take pride as the preferred company for all appliance-related services in Dubai and UAE.
Other appliance related services
Other than a repair, we provide most other custom services including – new installation, relocation, replacement, deep cleaning services. Further details on these custom services are provided at HomeGenie appliance installation and other custom services. For corporate customers, we provide our popular Annual Maintenance Contract (AMC) for complete peace of mind. For more details visit HomeGenie appliance Annual Maintenance Contracts (AMC).