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Door locks and knobs repair or locksmith in Dubai and UAE

Getting hold of a locksmith in Dubai can be a tricky business, but not if you go by HomeGenie’s checklist of instructions. So whether it be a lock change, a lock repair or you need an emergency locksmith in Dubai, HomeGenie can set you up with a reliable and safe handyman for the job. So, go ahead and download the free HomeGenie app for Android and iOS, and we will hook you up with trustworthy locksmith services for all your door lock repair, replacement, and installation needs.

Considering the sensitive nature of the job and its importance, lock repair and replacement is not something you should attempt on your own. It is best left to the expertise of a fully trained professional locksmith. For this reason, it becomes essential that you book a handyman for lock installation and repair. When booking locksmith services in Dubai, you must ensure that the locksmith is legally registered carries a valid trade license. He must also have third party liability insurance as well as medical insurance. HomeGenie’s locksmith services in Dubai tie you up with reliable teams who will ensure confidentiality of sensitive information about your home. Our handyman will reach your home at a date and time convenient to you – we appreciate your busy schedule and insist on being prompt and carrying out the given job efficiently. Since our locksmith services are inspection based, our handyman will only carry out minor repairs within the stipulated 1-hour call out time limit and charges. Any major work will require another appointment for which an estimate of charges will be provided to you. After the job is completed, our team provides a testing demo and also a post-service clean-up of the site. Quite often, situations arise when you may need an emergency locksmith. We understand hectic schedules and busy lifestyles and develop our services accordingly. HomeGenie is prepared for such eventualities with Emergency and Same Day facilities of its services. The Emergency facility will have a locksmith at your home within 2 hours of the booking, at an extra charge. The Same Day service will arrange one for you before 6 PM that day, provided you booked between 8 AM and 12 PM that day.

Call us on +97144489595 or Download the HomeGenie iOS or Android app now!

Service Details

What's included:

- Inspection visit to the location,
- Diagnosis of the issue,
- For minor repair - work that can be completed within 1 hour,
- For major repair - bill estimation, agreement on service date and time, purchasing parts and completion of work,
- Testing and demo; and
- Post service cleanup

*Material costs, if any arranged by us, are separately charged.


- Customer to assist in getting access to community and service location; Electricity and water connection to be active.



Price Details

Inspection Based Service

  • Minimum call-out* charges AED 150
  • Additional charges as per bill estimate.
  • *Call-out charges applicable for inspection based services only, includes travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.


  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.



As provided in the bill estimate.

For more details, visit HomeGenie Warranty Policy

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*Our proprietary platform will match your requirements to the most qualified expert (‘Genie’) available, to suit your calendar and confirm instantly.

Locksmith services cost in Dubai

Issue Possible Solutions Estimated service cost (Inspection)
Broken Lock handle Replacement of handle or full replacement of lock 150 - 500 AED
Broken door knob Replacement of knob or full replacement of lock 150 - 500 AED
Lock key not working Key worn out or internal issue in lock 150 - 500 AED
Locked out in room Internal lock mechanism fault or stopped working 150 - 500 AED
Lost door lock key Cutting a new key or change lock 150 - 500 AED
Broken key inside lock Key broken due to rust or overuse 150 - 500 AED
Door won't latch Latch mechanism not working 150-500 AED

*The price only includes labor cost and does not include the cost of any new parts or lock.
*Actual price will depend upon the time taken to fix the lock depending upon the issue, the type of lock, etc. and is not dependent on how many hours the customer chooses at the time of booking.
*Minimum callout charge of AED 150 is applicable if the customer does not accept the estimate.
*Emergency charges will be extra.

Frequently Asked Questions (FAQs)

Q. When does a door lock need to be replaced?

Apart from looking physically worn out, there are other ways to ascertain that a door lock needs replacement. At times, the door knob may be hard to handle or rotate. The key may also get stuck or feel hard while opening the lock. You may need to call a professional for help with stuck or frozen locks as there could be door fitting issue which may need repair.

Q. What type of locks and door knobs does HomeGenie fix or replace?

We fix and replace almost all types of door locks and knobs used in offices and homes in Dubai and the UAE.

Q. What precautions should I take before calling a locksmith to my home?

Given the sensitive nature of the job, certain things need to be considered when calling a locksmith to your home:

1. Make sure that you call a registered and legal locksmith with a valid trade license.

2. Ensure that there is third-party liability insurance and medical insurance.

3. Ensure confidentiality of sensitive information about your home.

We strongly recommend a professional locksmith service to ensure maximum safety of the residents.

Q. How long does it take to replace a lock or a door knob?

Depending on the inspection done by our handyman, a lock system or a door knob can take between 45 minutes and a few hours to replace. We also have 24/7 Emergency services for times when you may have lost your keys or when there is a door that does not open. Generally, door locks and knobs are easy to install. But in some cases they can be tricky to open or install, because of their location in the home, the type of lock and the access available for installation.

Q. How much is a locksmith call out?

A call out for locksmith services in Dubai usually follow standard per hour rates, but extra charges apply for call outs on Fridays and holidays, as well as for emergency call outs.

Q. How much does it cost for a locksmith to open a door?

Locksmith services in Dubai cost an equivalent of the call out charges of the service. Beyond that, it would depend on the complexity of the lock and the time required to do the job.

Q. Is it cheaper to rekey or replace locks?

Rekeying is usually a much cheaper deal than replacing locks.

COVID19 precautions at HomeGenie

At HomeGenie, lots of care is taken to ensure the protection of our customers as well as our service experts or Genies. Keeping the current health scenario in mind, we insist that our Genies follow the safety guidelines laid down by the health authorities of the UAE and those issued by the World Health Organization (WHO) strictly. This is done to ensure that we are able to bring home maintenance and essential services to all residents and citizens safely. For any queries that you may have about the COVID19 safety protocol that HomeGenie follows, please feel to visit https://www.homegenie.com/covid-19-precautions or reach out to us at [email protected]. We will be happy to answer all your questions.

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