RO or water purifier not working?

Starting @ AED 99.00

Instant anytime booking
Emergency service available
Fully verified experts
Very competitive prices
Authentic parts and materials
Service warranty cover

Starting @ AED 99.00

SERVICE RATING

What do customers feel about this service?

4.0/5

Based on 2299 Ratings

1028

Booking last year

“On time, Quick turnaround, good repair and easy to communicate“

Victoria, Downtown, Dubai

(3 pm, 11 April 2018)

“Perfect and quick“

Toni, Al Barsha 2, DUBAI

(4 pm, 7 July 2018)

“Disco ered the issue and fixed it very quickly. Seemed to know what he was doing right from the start“

Eddy, Mira Oasis 1, Dubai

(3 pm, 13 May 2019)

“Very efficient and helpful service. The problem with the oven was found quickly and resolved within the hour. Definitely recommend 👍“

Nicky, Dubai Sports City, Dubai

(1 pm, 18 October 2019)

“Excellent service- quick & efficient. And Mr. Sadiq was very courteous ⭐️⭐️⭐️⭐️⭐️“

Kuba, JLT, Dubai

(3 am, 20 November 2019)

“Very fast professional service - 5 stars.“

Tom, Al Jadaf, DUBAI

(6 am, 24 November 2019)

“-PROS: Came quickly for the pick up, did the job on time and received it and working properly. -CONS:-I think a bit on the expensive side though.“

Ahmed, Dubai Hills Estate, Dubai

(4 am, 23 August 2020)

“He was helpful and good but please work on your personnel language skills . Specially English . They are supposed to speak and understand proper Enhlish . Thanks .“

Maysam, Al Barsha Street, Dubai

(9 am, 5 December 2020)

“Very good service and knowledgeable about appliances“

Nicky, Dubai Sports City, Dubai

(11 am, 31 December 2020)

“Very good and professional service.“

Nalin, Dubai Marina, Dubai

(4 am, 8 January 2021)

“Muhammad was good. He was quick to respond to my enquiry and the pickup and drop off.“

Jaco, Dubai Sports City, Dubai

(5 am, 18 January 2021)

“Excellent service“

Bradley, Al Ghadeer Village, Abu Dhabi

(3 am, 25 January 2021)

“Very good service thanks“

Charlie, Dubai Marina, Dubai

(7 am, 23 February 2021)

“Quick service, good communication.“

Matthew, Dubai sports city, Dubai

(3 am, 1 April 2021)

“Great service! Very friendly, professional and quick. My washing machine was picked up and returned in perfect state within 12 hours. Will definitely use again.“

Bunita, Springs 15, DUBAI

(11 am, 6 July 2021)

“Very professional, humble“

Vivek, Shorooq, Mirdif, Dubai

(11 am, 18 August 2021)

“Job professionally done as expected thank you“

Khalid, Al Barsha 1, Dubai

(5 am, 16 November 2021)

“Cool“

Kobus, Mirrador La Coleccion Arabian Ranches 1, Dubai

(4 am, 30 December 2021)

“Excellent service and speedy response. This was my first time using Home Genie and was impressed. I suggest having electronic or card payment options rather than cash.“

Etieno, Motor City, Dubai

(6 am, 12 February 2022)

“Rashid did an excellent job sorting out our washing machine! He was on time, explained all the steps, showed us how to clean the filter ourselves… very good service thank you!“

Carine, JVC / Rose 10 Residence, Dubai

(4 am, 5 May 2022)

“Great service. Fast, friendly and reliable. Thank you for a great job!“

Marisa, Springs 15, Dubai

(9 am, 25 May 2022)

“Sadiq is very professional and made sure everything works perfectly“

Gia, Shobha Hartland, Dubai

(10 am, 2 September 2022)

“Done fast, arrived on time“

Dmitrii, Jumeirah Lake Towers, Cluster G, Dubai

(10 am, 26 August 2022)

“I found HomeGenie through google search and was happy with their service. There were delays but that could be that my specific issue.. I would receive them and hopefully my microwave is fixed and will give me more years of service, thanks to HomeGenie.“

Jessie, Umm Suqeim 3, Dubai

(4 pm, 15 March 2019)

“Cooperative and stayed in communication. Was able to come back for a second time with another issue after the first repair“

Arvin, JBR, Dubai

(7 pm, 24 September 2019)

“Great help and would highly recommend Thanks“

Steve, Impz, Dubai

(6 am, 20 April 2020)

“Expensive“

Bilal, Al Wasl Road, DUBAI

(6 am, 10 April 2021)

“Good“

Shoaib, The Pulse, Dubai South, Dubai

(7 am, 20 August 2021)

“Very helpful and funny 😂“

Jamie, JLT, Dubai

(10 am, 9 October 2021)

“Quick and friendly service.“

Erika, JVC, Dubai

(8 am, 20 October 2021)

“The repair and installation was done well but was delayed a lot. Had to follow up for updates. Otherwise well trained staff.“

Vineet, Dubai Marina, Dubai

(3 am, 4 November 2021)

“Our dispenser feels clean now. Overall the service is very good, I just have timing difference issue on pick up and delivery.“

Aljon, DIFC, Dubai

(4 am, 13 January 2022)

“All okay. Did job quickly and tackled a problem. Would use again.“

Kirk, Meadows 1, Dubai

(3 am, 2 September 2022)

“The Fridge have been repaired and its cooling now however, I found some dents inside and outside the fridge which could have occurred during the repair process. He was on time for the booking. Overall, it was very good. Thank you.“

Grace, Bldg 230 Mogul Discovery Gardens, Dubai

(5 am, 3 February 2023)

4.0/5

Based on 2299 Ratings

1028

Booking last year

RO and water purifier repair in Dubai

RO emergency! Waking up to bad taste in your water or an RO unit that doesn’t turn on can become your worst nightmare. Here is what we suggest. Book a rapid response team – read RO repair service – to deal with this disaster as your drive to the convenience store to top up your bottled water stock. A problem in your drinking water supply can seriously drown any hopes of a regular daily schedule that you may have. But not if the Reverse Osmosis water filter repair you booked was with HomeGenie. Get ready to be wowed – HomeGenie water purifier repair will be at your service in no time!

Get in touch with us online, or download the free iOS or Android apps and set a technician visit at a time and day that suits you. No more phone calls to be made chasing the technician or requesting for an early visit, HomeGenie has a provision for emergency visits. Our professionally trained technicians can deal with problems with any well-known brand sold and installed in Dubai and the UAE. Technicians at HomeGenie are reliable, efficient and prompt, ensuring that you get great service along with the peace of mind. They are trained to solve water purifier repair issues that arise out of common as well as complex issues. Get in touch with us for a leaking RO unit or one that doesn’t heat or cool. We can also help in matters relating to the quality of water like the taste, smell, cloudiness, and colour apart from issues like the dispensing speed, leakages, the machine not switching on, leaky or noisy faucets and drains. Our RO repair and service is done at fair and affordable rates, and we even provide an estimate of the repair cost before starting work on your RO water filter repair. HomeGenie realises the urgency of a broken drinking water unit and works towards providing prompt RO repair service. We also try to make sure that your daily routine does not come to a standstill and you need stock up on the least amount of bottled water.

Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!

service details

what's included

- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup

NOTES

Customer to assist in getting access to community and service location, and electricity and water connection to be active.

availability

emergency

same day

scheduled

Price Details

Inspection Based Service

Minimum inspection call-out charges* AED 99.00. Additional charges as per bill estimate..

*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.

NOTES

Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

warranty

As provided in the bill estimate.

For more details, visit HomeGenie Warranty

How it works?

Book what you need

Use the HomeGenie Android/ iOS app or

website or just call us to book, from over

+ services, for when and where you

need it.

We’ll match the right Genie

Our proprietary system will match your

need to the most qualified expert (‘Genie’)

available, to suit your calendar and

confirm instantly.

Relax while we serve you

You can now relax and track

inspection or survey, approve

estimate, confirm work completion

and pay, from wherever you are.

Common RO or water purifier issues, reasons and repair costs

Common issue	Possible reasons*	Estimated repair costs**
Leaking RO unit	Cracked casing, leakage in inlet or outlet pipes	AED 149-999
Not heating or cooling	Heating element malfunctioning or broken	AED 149-499
Water tasting bad	Depleted water filters and worn-out RO membranes	AED 149-749
Water coming dirty	Old and overused filter and RO membrane	AED 149-749
Water coming out too slowly	Water pressure in the RO tank or issue with the water tank	AED 149-499
Bad smell from water	Water stagnation within the RO tank or around the RO or water purifier machine	AED 149-499
Not switching on	Machine isn’t plugged in, electrical wires, socket or plug are damaged; door doesn't close properly or is damaged or program selection not not done correctly	AED 149-349
Leaking faucet	Loose parts inlcluding valves, drain saddle or ports	AED 149-349
Cloudy water	Trapped air within the RO system	AED 149-249
Noisy faucet or drain	Filter cartridges, and the air getting pushed out	AED 149-349

Not an exhaustive list and can cause the issue due to one or multiple reasons listed<

* Estimate price range and can vary because of numerous factors, including cost of spare parts depending upon the brand.

Choose issue or service

Purifier Water System

Reverse Osmosis Filter Purifier

Industrial RO Water Systems

Water Filters

FAQs

Frequently Asked Questions (FAQs)

Q. What brands of home RO or water purifier that we can install at HomeGenie?

We install most well-known brands of RO or water purifier sold and used in Dubai and UAE.

Q. What kind of RO or water purifier installations are generally required ?

RO or water purifier can be placed horizontally or vertical and your technician can advise you on this. Generally some bit of drilling and some plumbing work is needed to ensure that the inlet and outlet of the water is clear and that the tap to get clear water from is fixed in a place that suites you.

Q. What are some precautions I should take while using and RO or water purifier?

Generally, a water purifier system is easy to install, when done in a standard manner. Some cases can be a little tricky, depending upon its location in the house and the available access to that location. Here is what you should keep an eye out for.

1. Ensure the installation location is clear for the technician to access.

2. Ensure that you get a mounting kit when you purchase the appliance.

3. Ensure retaining or insisting on a mounting kit when you purchase the appliance.

4. They have the proper accreditation from somebody.

5. Provide details on ongoing support and recharging the capsurel

6. Check that your water inlets and outlets are in working condition.

We strongly recommend a professional water purifier or RO service to ensure maximum safety of the residents.

Q. Why do we need an RO or water purifier at home ?

An RO or a water purifier system generally takes between an hour and a few hours to install, depending upon the model. Generally, the installation is done in one visit, except when certain specialized material may be required.

Q. How long does it take to install a RO or water purifier ?

Depending on the inspection, an RO or water purifier system generally taken between an hour to a few hours to install, depending upon the complexity of the installation. Mostly the inspection and installation can be managed in the same visit, however, on some occasions when some specialized material might be required.

Q. What does a general RO or water purifier installation involve?

A water purifier is placed either horizontally or vertically, depending on what the technician advises. Generally, a bit of drilling and some plumbing is needed to ensure that the water inlet and outlets are clear and that the tap is fixed in a suitable place.

RO and water purifier repair in Dubai

Common RO or water purifier issues, reasons and repair costs

Frequently Asked Questions (FAQs)

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