Issues with your water dispenser?

Starting @ AED 99.00

Instant anytime booking
Emergency service available
Fully verified experts
Very competitive prices
Authentic parts and materials
Service warranty cover

Starting @ AED 99.00

SERVICE RATING

What do customers feel about this service?

4.0/5

Based on 2308 Ratings

1028

Booking last year

“On time, Quick turnaround, good repair and easy to communicate“

Victoria, Downtown, Dubai

(3 pm, 11 April 2018)

“Perfect and quick“

Toni, Al Barsha 2, DUBAI

(4 pm, 7 July 2018)

“Disco ered the issue and fixed it very quickly. Seemed to know what he was doing right from the start“

Eddy, Mira Oasis 1, Dubai

(3 pm, 13 May 2019)

“Very efficient and helpful service. The problem with the oven was found quickly and resolved within the hour. Definitely recommend 👍“

Nicky, Dubai Sports City, Dubai

(1 pm, 18 October 2019)

“Excellent service- quick & efficient. And Mr. Sadiq was very courteous ⭐️⭐️⭐️⭐️⭐️“

Kuba, JLT, Dubai

(3 am, 20 November 2019)

“Very fast professional service - 5 stars.“

Tom, Al Jadaf, DUBAI

(6 am, 24 November 2019)

“-PROS: Came quickly for the pick up, did the job on time and received it and working properly. -CONS:-I think a bit on the expensive side though.“

Ahmed, Dubai Hills Estate, Dubai

(4 am, 23 August 2020)

“He was helpful and good but please work on your personnel language skills . Specially English . They are supposed to speak and understand proper Enhlish . Thanks .“

Maysam, Al Barsha Street, Dubai

(9 am, 5 December 2020)

“Very good service and knowledgeable about appliances“

Nicky, Dubai Sports City, Dubai

(11 am, 31 December 2020)

“Very good and professional service.“

Nalin, Dubai Marina, Dubai

(4 am, 8 January 2021)

“Muhammad was good. He was quick to respond to my enquiry and the pickup and drop off.“

Jaco, Dubai Sports City, Dubai

(5 am, 18 January 2021)

“Excellent service“

Bradley, Al Ghadeer Village, Abu Dhabi

(3 am, 25 January 2021)

“Very good service thanks“

Charlie, Dubai Marina, Dubai

(7 am, 23 February 2021)

“Quick service, good communication.“

Matthew, Dubai sports city, Dubai

(3 am, 1 April 2021)

“Great service! Very friendly, professional and quick. My washing machine was picked up and returned in perfect state within 12 hours. Will definitely use again.“

Bunita, Springs 15, DUBAI

(11 am, 6 July 2021)

“Very professional, humble“

Vivek, Shorooq, Mirdif, Dubai

(11 am, 18 August 2021)

“Job professionally done as expected thank you“

Khalid, Al Barsha 1, Dubai

(5 am, 16 November 2021)

“Cool“

Kobus, Mirrador La Coleccion Arabian Ranches 1, Dubai

(4 am, 30 December 2021)

“Excellent service and speedy response. This was my first time using Home Genie and was impressed. I suggest having electronic or card payment options rather than cash.“

Etieno, Motor City, Dubai

(6 am, 12 February 2022)

“Rashid did an excellent job sorting out our washing machine! He was on time, explained all the steps, showed us how to clean the filter ourselves… very good service thank you!“

Carine, JVC / Rose 10 Residence, Dubai

(4 am, 5 May 2022)

“Great service. Fast, friendly and reliable. Thank you for a great job!“

Marisa, Springs 15, Dubai

(9 am, 25 May 2022)

“Sadiq is very professional and made sure everything works perfectly“

Gia, Shobha Hartland, Dubai

(10 am, 2 September 2022)

“Done fast, arrived on time“

Dmitrii, Jumeirah Lake Towers, Cluster G, Dubai

(10 am, 26 August 2022)

“I found HomeGenie through google search and was happy with their service. There were delays but that could be that my specific issue.. I would receive them and hopefully my microwave is fixed and will give me more years of service, thanks to HomeGenie.“

Jessie, Umm Suqeim 3, Dubai

(4 pm, 15 March 2019)

“Cooperative and stayed in communication. Was able to come back for a second time with another issue after the first repair“

Arvin, JBR, Dubai

(7 pm, 24 September 2019)

“Great help and would highly recommend Thanks“

Steve, Impz, Dubai

(6 am, 20 April 2020)

“Expensive“

Bilal, Al Wasl Road, DUBAI

(6 am, 10 April 2021)

“Good“

Shoaib, The Pulse, Dubai South, Dubai

(7 am, 20 August 2021)

“Very helpful and funny 😂“

Jamie, JLT, Dubai

(10 am, 9 October 2021)

“Quick and friendly service.“

Erika, JVC, Dubai

(8 am, 20 October 2021)

“The repair and installation was done well but was delayed a lot. Had to follow up for updates. Otherwise well trained staff.“

Vineet, Dubai Marina, Dubai

(3 am, 4 November 2021)

“Our dispenser feels clean now. Overall the service is very good, I just have timing difference issue on pick up and delivery.“

Aljon, DIFC, Dubai

(4 am, 13 January 2022)

“All okay. Did job quickly and tackled a problem. Would use again.“

Kirk, Meadows 1, Dubai

(3 am, 2 September 2022)

“The Fridge have been repaired and its cooling now however, I found some dents inside and outside the fridge which could have occurred during the repair process. He was on time for the booking. Overall, it was very good. Thank you.“

Grace, Bldg 230 Mogul Discovery Gardens, Dubai

(5 am, 3 February 2023)

4.0/5

Based on 2308 Ratings

1028

Booking last year

Water dispenser repair in Dubai

Water dispenser repair on the cards? The importance of the drinking water supply in your kitchen cannot be underscored enough – though it is only when the tap gets turned off that you realise how crucial the water dispensing machine in the corner really is. Generally a sturdy piece of machinery, your water dispenser can insist on a little time-out by breaking down. And when you are dealing with a temperamental water dispenser, the last thing you want on your plate is a technician playing hard to get. After all, a few days’ worth stock of bottled water is understandable, but longer than that is simply inconvenient. It is time you booked a water dispenser repair.

This is where HomeGenie steps in, the simple way to book water dispenser repair in Dubai. Get online, or book our services by downloading the free iOS and Android app. A fully trained technician will arrive at your doorstep at a day and time that suits your schedule. Our technicians are conversant with and can repair all major brands of water dispensers sold and used in the UAE. From Hitachi, Gree Water, Crown Line, Super General, Europa and Aardee to Sure, Akai, Veneti, Toshiba and Panasonic, we have them all covered. They have been trained to deal with water dispenser repairs like leakages, heating and cooling problems, the machine not switching on or tripping, water flow issues like the container not filling up or a reduced water flow, electric shocks, and odour and taste problems. HomeGenie promises great work, reliable technicians and prompt service, all this at fair and affordable prices. We even provide as estimate of projected costs in advance, so you can make an informed decision about your water dispenser service. HomeGenie endeavours to give priority to you, keeping your schedule in mind and ensuring that your daily routine is not disrupted. Since we appreciate the urgency of water dispenser repair, we provide Emergency and Same Day services as well. At an extra cost, HomeGenie will be happy to send a technician to your doorstep within 2 hours of you placing a request with us. With our Same Day service, your water dispenser service issue will be addressed before 6 PM the day of your booking, provided you get in touch with us between 8 AM and 12 PM.

Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!

service details

what's included

- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup

NOTES

Customer to assist in getting access to community and service location, and electricity and water connection to be active.

availability

emergency

same day

scheduled

Price Details

Inspection Based Service

Minimum inspection call-out charges* AED 99.00. Additional charges as per bill estimate..

*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.

NOTES

Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

warranty

As provided in the bill estimate.

For more details, visit HomeGenie Warranty

How it works?

Book what you need

Use the HomeGenie Android/ iOS app or

website or just call us to book, from over

+ services, for when and where you

need it.

We’ll match the right Genie

Our proprietary system will match your

need to the most qualified expert (‘Genie’)

available, to suit your calendar and

confirm instantly.

Relax while we serve you

You can now relax and track

inspection or survey, approve

estimate, confirm work completion

and pay, from wherever you are.

Common water dispenser issues, reasons and repair costs

Common issue	Possible reasons*	Estimate repair costs**
Leaking	Emptying drip tray under tap, loose back valve or some faulty value.	AED 150 - 250
Water not heating or heating too much	Heating element broken or heating not turned on or not set at the right temprature.	AED 150 - 300
Water not cooling or cooling too much	Heating element broken or heating not turned on or not set at the right temprature.	AED 150 - 300
Not switching on or tripping	Fuse or circuit breaker issue, electronic wiring issue or door not closed properly.	AED 150 - 300
Water tasting bad	Water dispenser not clean from inside, rusted or water filter not clean	AED 150 - 250
Not filling up with water	Inlet water pipe broken or clogged.	AED 150 - 300
No water coming out	Outlet water pipe broken or clogged.	AED 150 - 300
Too little water flow	Faucet clogged, trapper air in dispenser or cleaning of dispenser needed.	AED 150 - 250
Electric shock	Electric wire connection loose and touching the water dispenser body.	AED 150 -300
Water smelling foul	Water dispenser not clean from inside, rusted or water filter not clean	AED 150 - 750

Not an exhaustive list and can cause the issue due to one or multiple reasons listed<
*Estimate repair cost range can vary because of numerous factors, including cost of spare parts depending upon the brand.

Choose issue or service

Leading water dispenser brands

Types of water dispensers

FAQs

Frequently Asked Questions (FAQs)

Q. What are some common water dispenser problems?

Common issues with water dispensers in Dubai and the UAE are problems like the machine not starting, the thermostat not working, or the dispenser not cooling or heating water.

Q. What brands of water dispensers are repaired at HomeGenie?

We repair most well-known brands of water dispensers sold and used in Dubai and the UAE.

Q. How long does it take to repair a water dispenser? Will it need to be taken away?

Depending on the problem, a water dispenser can take between an hour and a few days to repair. In most cases, inspection and repair is carried out during the same visit. But sometimes, in cases where the brand is difficult to find or the product model has been discontinued, the water dispenser parts need to be ordered. With HomeGenie, we provide free pickup and delivery, if and when needed. Though spare parts for most well-known brands are available easily, sometimes they have to be ordered from another country and may take up to a few weeks to get in

Q. What kinds of spare parts are used when something needs to be replaced?

At HomeGenie, we use only genuine spare parts available with the original manufacturer. The warranty on these spare parts provided by the manufacturer may vary and is extended to the customer, as is. Spare parts for the latest brands are usually available the same day, but with lesser-known brands or older models, they are difficult to find and might take some time.

Q. Which water dispenser services (other than repair) does HomeGenie provide?

We provide most appliance-related services including new installation, service and any other maintenance work. These services are provided both as standard or emergency services. For corporate customers, there is the popular appliance Annual Maintenance Contract (AMC), giving you complete peace of mind.

Q. What precautions should I take to avoid a water dispenser breakdown?

Generally, water dispensers are sturdy machines that require low maintenance. Taking care of them on a regular basis may prevent sudden breakdowns, especially ones that time themselves along with an event planned at home. Here are some tips that should keep your dispenser working just fine.

1. The dispenser should not be switched on all the time.

2. The dispenser should be cleaned regularly, especially the area where the bottle is inserted.

3. Water pipes must be checked regularly to ensure cleanliness.

We strongly recommend a preventive water dispenser service once in a year, at the least.

Q. How do I fix my water dispenser?

Fixing water dispensers can be easy considering it’s not a very complicated appliance. You should call an experienced technician to repair your water dispenser.

Q. Are water dispensers safe ?

Water dispensers are very safe as long as they are maintained and cleaned on a regular basis.

Q. How often should water dispensers be cleaned and how much does it cost?

Water dispensers should be cleaned every 6 months and it generally takes AED 150 to clean the water dispenser.

Q. How do you clean a water cooler with vinegar ?

Not recommended.

Q. How much does a water dispenser repair cost?

A water dispenser repair can cost you anything between AED 150 to AED 300 depending upon the type of water dispenser, issue and the parts required.

Q. Why does it cost extra to repair a water dispenser at the customer site as compared to the workshop?

Water dispenser repair requires various repair tools, specialised testing equipment and space which is not always possible at the customer site. As such, it is usually quicker to get the water dispenser repaired at the workshop. But in cases where the customer prefers the repair to be carried out at home – and the issue permits – we are happy to work at the customer site. This will cost extra and will be discussed at the time of booking

Water dispenser repair in Dubai

Common water dispenser issues, reasons and repair costs

Frequently Asked Questions (FAQs)

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