Washing machine or dryer issues ?

Starting @ AED 129.00

Instant anytime booking
Emergency service available
Fully verified experts
Very competitive prices
Authentic parts and materials
Service warranty cover

Starting @ AED 129.00

SERVICE RATING

What do customers feel about this service?

4.0/5

Based on 2308 Ratings

1028

Booking last year

“On time, Quick turnaround, good repair and easy to communicate“

Victoria, Downtown, Dubai

(3 pm, 11 April 2018)

“Perfect and quick“

Toni, Al Barsha 2, DUBAI

(4 pm, 7 July 2018)

“Disco ered the issue and fixed it very quickly. Seemed to know what he was doing right from the start“

Eddy, Mira Oasis 1, Dubai

(3 pm, 13 May 2019)

“Very efficient and helpful service. The problem with the oven was found quickly and resolved within the hour. Definitely recommend 👍“

Nicky, Dubai Sports City, Dubai

(1 pm, 18 October 2019)

“Excellent service- quick & efficient. And Mr. Sadiq was very courteous ⭐️⭐️⭐️⭐️⭐️“

Kuba, JLT, Dubai

(3 am, 20 November 2019)

“Very fast professional service - 5 stars.“

Tom, Al Jadaf, DUBAI

(6 am, 24 November 2019)

“-PROS: Came quickly for the pick up, did the job on time and received it and working properly. -CONS:-I think a bit on the expensive side though.“

Ahmed, Dubai Hills Estate, Dubai

(4 am, 23 August 2020)

“He was helpful and good but please work on your personnel language skills . Specially English . They are supposed to speak and understand proper Enhlish . Thanks .“

Maysam, Al Barsha Street, Dubai

(9 am, 5 December 2020)

“Very good service and knowledgeable about appliances“

Nicky, Dubai Sports City, Dubai

(11 am, 31 December 2020)

“Very good and professional service.“

Nalin, Dubai Marina, Dubai

(4 am, 8 January 2021)

“Muhammad was good. He was quick to respond to my enquiry and the pickup and drop off.“

Jaco, Dubai Sports City, Dubai

(5 am, 18 January 2021)

“Excellent service“

Bradley, Al Ghadeer Village, Abu Dhabi

(3 am, 25 January 2021)

“Very good service thanks“

Charlie, Dubai Marina, Dubai

(7 am, 23 February 2021)

“Quick service, good communication.“

Matthew, Dubai sports city, Dubai

(3 am, 1 April 2021)

“Great service! Very friendly, professional and quick. My washing machine was picked up and returned in perfect state within 12 hours. Will definitely use again.“

Bunita, Springs 15, DUBAI

(11 am, 6 July 2021)

“Very professional, humble“

Vivek, Shorooq, Mirdif, Dubai

(11 am, 18 August 2021)

“Job professionally done as expected thank you“

Khalid, Al Barsha 1, Dubai

(5 am, 16 November 2021)

“Cool“

Kobus, Mirrador La Coleccion Arabian Ranches 1, Dubai

(4 am, 30 December 2021)

“Excellent service and speedy response. This was my first time using Home Genie and was impressed. I suggest having electronic or card payment options rather than cash.“

Etieno, Motor City, Dubai

(6 am, 12 February 2022)

“Rashid did an excellent job sorting out our washing machine! He was on time, explained all the steps, showed us how to clean the filter ourselves… very good service thank you!“

Carine, JVC / Rose 10 Residence, Dubai

(4 am, 5 May 2022)

“Great service. Fast, friendly and reliable. Thank you for a great job!“

Marisa, Springs 15, Dubai

(9 am, 25 May 2022)

“Sadiq is very professional and made sure everything works perfectly“

Gia, Shobha Hartland, Dubai

(10 am, 2 September 2022)

“Done fast, arrived on time“

Dmitrii, Jumeirah Lake Towers, Cluster G, Dubai

(10 am, 26 August 2022)

“I found HomeGenie through google search and was happy with their service. There were delays but that could be that my specific issue.. I would receive them and hopefully my microwave is fixed and will give me more years of service, thanks to HomeGenie.“

Jessie, Umm Suqeim 3, Dubai

(4 pm, 15 March 2019)

“Cooperative and stayed in communication. Was able to come back for a second time with another issue after the first repair“

Arvin, JBR, Dubai

(7 pm, 24 September 2019)

“Great help and would highly recommend Thanks“

Steve, Impz, Dubai

(6 am, 20 April 2020)

“Expensive“

Bilal, Al Wasl Road, DUBAI

(6 am, 10 April 2021)

“Good“

Shoaib, The Pulse, Dubai South, Dubai

(7 am, 20 August 2021)

“Very helpful and funny 😂“

Jamie, JLT, Dubai

(10 am, 9 October 2021)

“Quick and friendly service.“

Erika, JVC, Dubai

(8 am, 20 October 2021)

“The repair and installation was done well but was delayed a lot. Had to follow up for updates. Otherwise well trained staff.“

Vineet, Dubai Marina, Dubai

(3 am, 4 November 2021)

“Our dispenser feels clean now. Overall the service is very good, I just have timing difference issue on pick up and delivery.“

Aljon, DIFC, Dubai

(4 am, 13 January 2022)

“All okay. Did job quickly and tackled a problem. Would use again.“

Kirk, Meadows 1, Dubai

(3 am, 2 September 2022)

“The Fridge have been repaired and its cooling now however, I found some dents inside and outside the fridge which could have occurred during the repair process. He was on time for the booking. Overall, it was very good. Thank you.“

Grace, Bldg 230 Mogul Discovery Gardens, Dubai

(5 am, 3 February 2023)

4.0/5

Based on 2308 Ratings

1028

Booking last year

Washing Machine and Dryer Repair in Dubai and UAE

HomeGenie washing machine repair in Dubai will arrange for an expert technician to visit your home at a day and time that is convenient for you. You need not worry about the quality of our work – HomeGenie ensures that the technicians sent to repair your washing machine are professionally trained to take care of all problems – common and complex.

We deal with most brands of washing machines and dryers sold and used in Dubai; including Whirlpool, Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.

Our technicians are conversant in dealing with complaints like the door not closing or opening, issues with the length of various cycles, detergent not being used, water level and draining problems, the machine not starting or tripping, leakage and odor issues and the machine not cleaning or drying properly.

Is your noisy washing cycle waking the neighbors? Or has the washing machine broken down and that huge load of dirty laundry is staring at you from the basket? Whatever the case, HomeGenie comes to the rescue! Washing machine and dryer breakdowns can send your weekly schedule into quite a spin, given the busy lives that we lead.

Worry not, go ahead and book a washing machine repair with HomeGenie. All you have to do is call, book online or download our iOS/Android mobile app free of cost and all your laundry issues will be sorted before you know it. Washing machine repair in Dubai has never been more efficient. With the HomeGenie app at your fingertips, you will not just get complete peace of mind in terms of the quality of work, but are also guaranteed great service at an affordable price.

You need not fret about unpleasant surprises in the washing machine repair cost – HomeGenie has worked out a reliable system where you are informed about estimated prices in advance. Go about your normal routine, knowing that HomeGenie understands the urgency of washing machine repair and its importance in your timetable. Also, our prompt service will ensure no disruption of your hectic schedule. So no more chasing technicians, checking on their references and wondering about that heap of unwashed laundry – your washing machine repair in Dubai is just one app download away.

Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!

Common Washing Machine Repair Issues and Cost Estimate

Washing Machine Dryer Repair in Dubai | HomeGenie®

Washing Machine Repair in Dubai | HomeGenie®

Noise Issues	AED 150 - 500
Door Malfunction	AED 150 - 750
Not draining	AED 150 - 600
Not starting or tripping	AED 150 - 500
Leaking	AED 150 - 750
Water inlet malfunction	AED 150 - 600

*Estimated cost range can vary because of numerous factors, including cost of spare parts depending upon the brand.

service details

what's included

- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup

NOTES

Customer to assist in getting access to community and service location, and electricity and water connection to be active.

availability

emergency

same day

scheduled

Price Details

Inspection Based Service

Minimum inspection call-out charges* AED 129.00. Additional charges as per bill estimate..

*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.

NOTES

Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

warranty

As provided in the bill estimate.

For more details, visit HomeGenie Warranty

How it works?

Book what you need

Use the HomeGenie Android/ iOS app or

website or just call us to book, from over

+ services, for when and where you

need it.

We’ll match the right Genie

Our proprietary system will match your

need to the most qualified expert (‘Genie’)

available, to suit your calendar and

confirm instantly.

Relax while we serve you

You can now relax and track

inspection or survey, approve

estimate, confirm work completion

and pay, from wherever you are.

Common washing machine or dryer issues and possible reasons

Common issues	Possible reasons*
Too noisy	Any loose objects e.g. coins or defective pump or defective drum seal, bearing ring hitting other parts, due to constant overloading
Door not closing or opening	Any part blocking the door or door latch malfunction or electronic control issue
Not draining	Blockage in the machine, disconnection of waste water pipe from pump filter, an electrical fault; or problems with the pump
Not starting or tripping	Machine isn’t plugged in, electrical wires, socket or plug are damaged; door doesn't close properly or is damaged or program selection not not done correctly.
Leaking	Drainage hose cracks, broken gaskets in the heating element or defective pump/ pump seal
Not filling up with water or overflowing	Water inlet value malfunction, float or float switch issue, or faulty float switch
Detergent not being consumed	Detergent dispenser is clogged or detergent caked
Wash cycle takes too long or not ending	Timer motor, thermostat or heating element malfunction
Foul smell upon opening	Overcyling or drain blockage
Not cleaning or drying properly	Heating element issue or thermostat malfunction.

Not an exhaustive list and can cause the problem due to one or multiple reasons listed
*Estimated cost range can vary because of numerous factors, including cost of spare parts depending upon the brand.

Choose issue or service

Washing machine brands

Washing machine filter

Washing machine drum

Washing machine pump

Washing machine motor and belt

FAQs

Frequently Asked Questions (FAQs)

Q. What are some common dryer or washing machine repair issues?

Common issues are the machine not starting or not spinning, an error code displaying on the control panel, water leakage, the door not opening or closing, the machine being too noisy, or tearing clothes during the cycle.

Q. How long does it take to fix a washing machine or dryer? Will it need to be taken away?

Depending on what the problem with the machine is, it may take between an hour and a few weeks to repair. Generally, the inspection and washing machine repair is carried out in one visit, but at times, the machine needs to be taken to the workshop and parts have to be ordered. With HomeGenie, you get free pickup and delivery, when required. Spare parts for most well-known brands are available without a problem, however, sometimes a part has to be ordered from another country which may take up to a few weeks

Q. What kind of washing machine or dryer spare parts are used when something needs to be replaced?

At HomeGenie, only genuine spare parts available at the original manufacturer are used. The warranty on these spare parts provided by the manufacturer may vary, and is extended to the customer as is. Spare parts for latest and widely used brands can be sourced the same day, but with lesser-known brands or older models, this might require some time. With our market positioning, we are generally able to get hold of the required spare parts faster than others.

Q. Why does it cost more to fix a washing machine or dryer at the customer site as compared to our workshop?

At times, the washing machine repair becomes a complicated job which requires different tools, testing equipment and space. All of this is not always easy to come by at the customer site. So, it is easier to at the workshop. But if the customer wishes for the work to be done at home – and if the problem allows it – we are happy to carry out the repair at the customer site. This will cost extra and will be specified at the time of booking

Q. What brands of washing machines and dryers are repaired at HomeGenie?

The washing machine repair done by HomeGenie includes most well-known brands sold and used in Dubai and the UAE. This includes Whirlpool, Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens and Akai to name a few.

Q. What precautions should I take to prevent a washing machine or dryer breakdown?

They are usually no-fuss appliances requiring low maintenance. Taking care of them on a regular basis may prevent untimely breakdowns, especially before an event planned at home. Read on for some tips to keep your washing machine and dryer in good condition and avoid any washing machine repair or breakdowns which may happen in the future.

1. Do not use an excessive amount of detergent. It contains harmful chemicals that corrode the internal body of the machine, leading to breakdowns or clothes damage.

2. Maintaining the correct level while the installation is very important. Get it installed by a professional to ensure this because its rotating parts will get damaged over time if exposed to excessive vibrations.

3. Don't overload them, as this causes wear and tear and eventually a breakdown. Always follow weight instructions in the user manual.

HomeGenie strongly recommends a preventive washing machine or dryer service at least once in a year so that you can avoid frequent washing machine repair.

Washing Machine and Dryer Repair in Dubai and UAE

Common Washing Machine Repair Issues and Cost Estimate

Common washing machine or dryer issues and possible reasons

Frequently Asked Questions (FAQs)

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