Refrigerator or fridge broke down?
Services
Looking for a fridge repair service in Dubai? Get it serviced now starting at AED 149, Book our qualified fridge service technicians online or call 800 443643 (HGENIE) and fix problems in your store refrigerator or home fridge today. We assign jobs to technicians available near you who can reach your location quickly and resolve problems in your fridge without much delay.
Book your fridge repair in Dubai online or use our free iOS and Android mobile apps for the same. An expert technician will instantly be assigned to reach your doorstep at the agreed day and time. All technicians at HomeGenie are professionally trained to resolve both common and complex refrigerator repair issues. The coolest way to avoid this uncomfortable situation in Dubai and the UAE is by booking a refrigerator repair service with HomeGenie. HomeGenie will help sort out fridge repairs for most brands of refrigerators sold and used in Dubai and UAE including Samsung, Haier, LG, Nikai, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.
Refrigerator breakdown is not the best news, especially during the UAE’s blistering summer. Your life can come to a grinding - and hot - halt, along with your daily routine. Now you must get rid of all the food you have stored and make alternative arrangements for the family at the same time. The only thing that is worse than your fridge breaking down is waiting for the fridge repair technician to show up. The agony of those repeated phone calls to the technician’s company!
Our technicians are conversant in dealing with all fridge repair issues. These include everything from minor problems like your fridge making too much noise or the door not closing to bigger issues with the thermostat and cooling.
All you need is HomeGenie to get your fridge back in working order. You will have complete peace of mind since we, at HomeGenie, ensure that our fridge repair service and staff is reliable. HomeGenie refrigerator repair gives you the best quality at an affordable price. We are sensitive to the urgency of refrigerator repair in Dubai, and the importance of ensuring that your daily routine is not disturbed. Expect good and prompt service, at the best prices.
With HomeGenie, you can say goodbye to chasing technicians, cleaning out your freezer and throwing away food that you paid good money for – your fridge repair is a click of a button away.
Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!
what's included
- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup
NOTES
Customer to assist in getting access to community and service location, and electricity and water connection to be active.
availability
Minimum inspection call-out charges* AED 129.00. Additional charges as per bill estimate..
*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.
NOTES
Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.
warranty
How it works?
Book what you need
Use the HomeGenie Android/ iOS app or
website or just call us to book, from over
+ services, for when and where you
need it.
We’ll match the right Genie
Our proprietary system will match your
need to the most qualified expert (‘Genie’)
available, to suit your calendar and
confirm instantly.
Relax while we serve you
You can now relax and track
inspection or survey, approve
estimate, confirm work completion
and pay, from wherever you are.
Common issues | Possible reasons* | Estimated repair costs** |
---|---|---|
Too noisy | Condenser fan motor or blade issue or any loose part. | AED 150 - 500 |
Door not closing | Any object blocking the door, door latch/ catch broken or control malfunction. | AED 150 - 500 |
Not cooling enough | Diffuser duct being clogged with ice, malfunction of the motor for the fan or other airflow problem from freezer to lower coppartment or compressor faulty. | AED 150 - 1000 |
Cooling or freezing everything | Thermostat issue | AED 150 - 450 |
Not starting or tripping | Fuse or circuit breaker issue, electronic wiring issue or door not closed properly, | AED 150 - 400 |
Not making ice | Clogged water inlet valve, screen, or filter, is plugged with debris | AED 150 - 400 |
Not defrosting | Defrost heater doesn't turn on due to faulty sensor. | AED 150 - 350 |
Over cycling | Buildup of debris or dust around the condenser coils, temperature set is too low or condenser fan motor or a thermostat sensor malfunction. | AED 150 - 1000 |
Leaking | Blocked de-frost drain, clogged or frozen water supply | AED 150 - 400 |
Not an exhaustive list and can cause the problem due to one or multiple reasons listed.>
*Estimate repair costs an vary because of numerous factors, including cost of spare parts depending upon the brand.
Choose issue or service
Refrigerator thermostat
Refrigerator condenser coil
Refrigerator evaporator coil
Refrigerator condenser fan
Refrigerator compressor
Leading refrigerator brands
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FAQs
Q. What brands of refrigerators are repaired at HomeGenie?
We repair most well-known brands sold and used in Dubai and UAE. This includes, but is not limited to, Samsung, LG, Haier, Nikai, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.
Q. What other refrigerator or deep freezer services does HomeGenie provide?
We provide most appliance related services including new installation, service, repair, and any other maintenance. These services may be availed as standard or emergency services. For corporate customers, we offer the popular appliance Annual Maintenance Contract (AMC) to give you complete peace of mind.
Q. What precautions should I take to avoid refrigerator breakdown?
Generally, It require low maintenance and taking care of them on a regular basis may prevent surprise breakdowns. Here are some points you should keep in mind.
1. The condenser fan helps with circulating cool air. It may also work as a defrosting device in some models. The fan should be allowed to work without obstruction or else there will be disruptions in the movement of cool air.
2. The condenser pan should be checked regularly as it might need to be emptied out. While it is best to empty it out during a defrosting cycle, irregular emptying may cause condenser issues.
3. The back of the refrigerator or fridge must be kept ventilated. Their vents may clog up after a while and lead to repairs.
We strongly recommend a preventive service once in a year, at the least.
Q. What are some common refrigerator problems?
Some common issues are low cooling or not freezing fast enough, not starting, the internal light not working, too noisy, water leakage or the door not closing properly.
Q. How long will it take to fix a refrigerator? Will it need to be taken away?
Depending on the problem, it can take between an hour and a few weeks to repair. Usually, the inspection and repair is done in the same visit, but sometimes, the refrigerator may need to be taken to the workshop and parts ordered. With HomeGenie, we provide free pickup and delivery, if and when required. Spare parts for most well-known brands are available without a fuss, but sometimes they have to be ordered from another country which may take a few weeks.
Q. What kind of fridge spare parts would be used in case something needs replacement?
At HomeGenie, we use only genuine spare parts available with the original manufacturer. The warranty on these spare parts provided by the manufacturer may vary and are extended to the customer, as is. Spare parts for latest brands are usually available the same day. Parts for lesser-known brands or older models may be difficult to find and might require some time.
Q. Why does it cost extra to repair a refrigerator at the customer site compared to the workshop
Sometimes it may require a number of specialised repair tools, testing equipment and space which may be difficult to organize at the customer site. Therefore, it is usually quicker to repair the fridge at the workshop. If a customer wants the repair to done at home, we will be happy to carry out the needful there. This will cost extra and will be specified at the time of booking.
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