Refrigerator or fridge broke down?

Starting @ AED 129.00

Instant anytime booking
Emergency service available
Fully verified experts
Very competitive prices
Authentic parts and materials
Service warranty cover

Starting @ AED 129.00

SERVICE RATING

What do customers feel about this service?

4.0/5

Based on 2308 Ratings

1028

Booking last year

“On time, Quick turnaround, good repair and easy to communicate“

Victoria, Downtown, Dubai

(3 pm, 11 April 2018)

“Perfect and quick“

Toni, Al Barsha 2, DUBAI

(4 pm, 7 July 2018)

“Disco ered the issue and fixed it very quickly. Seemed to know what he was doing right from the start“

Eddy, Mira Oasis 1, Dubai

(3 pm, 13 May 2019)

“Very efficient and helpful service. The problem with the oven was found quickly and resolved within the hour. Definitely recommend 👍“

Nicky, Dubai Sports City, Dubai

(1 pm, 18 October 2019)

“Excellent service- quick & efficient. And Mr. Sadiq was very courteous ⭐️⭐️⭐️⭐️⭐️“

Kuba, JLT, Dubai

(3 am, 20 November 2019)

“Very fast professional service - 5 stars.“

Tom, Al Jadaf, DUBAI

(6 am, 24 November 2019)

“-PROS: Came quickly for the pick up, did the job on time and received it and working properly. -CONS:-I think a bit on the expensive side though.“

Ahmed, Dubai Hills Estate, Dubai

(4 am, 23 August 2020)

“He was helpful and good but please work on your personnel language skills . Specially English . They are supposed to speak and understand proper Enhlish . Thanks .“

Maysam, Al Barsha Street, Dubai

(9 am, 5 December 2020)

“Very good service and knowledgeable about appliances“

Nicky, Dubai Sports City, Dubai

(11 am, 31 December 2020)

“Very good and professional service.“

Nalin, Dubai Marina, Dubai

(4 am, 8 January 2021)

“Muhammad was good. He was quick to respond to my enquiry and the pickup and drop off.“

Jaco, Dubai Sports City, Dubai

(5 am, 18 January 2021)

“Excellent service“

Bradley, Al Ghadeer Village, Abu Dhabi

(3 am, 25 January 2021)

“Very good service thanks“

Charlie, Dubai Marina, Dubai

(7 am, 23 February 2021)

“Quick service, good communication.“

Matthew, Dubai sports city, Dubai

(3 am, 1 April 2021)

“Great service! Very friendly, professional and quick. My washing machine was picked up and returned in perfect state within 12 hours. Will definitely use again.“

Bunita, Springs 15, DUBAI

(11 am, 6 July 2021)

“Very professional, humble“

Vivek, Shorooq, Mirdif, Dubai

(11 am, 18 August 2021)

“Job professionally done as expected thank you“

Khalid, Al Barsha 1, Dubai

(5 am, 16 November 2021)

“Cool“

Kobus, Mirrador La Coleccion Arabian Ranches 1, Dubai

(4 am, 30 December 2021)

“Excellent service and speedy response. This was my first time using Home Genie and was impressed. I suggest having electronic or card payment options rather than cash.“

Etieno, Motor City, Dubai

(6 am, 12 February 2022)

“Rashid did an excellent job sorting out our washing machine! He was on time, explained all the steps, showed us how to clean the filter ourselves… very good service thank you!“

Carine, JVC / Rose 10 Residence, Dubai

(4 am, 5 May 2022)

“Great service. Fast, friendly and reliable. Thank you for a great job!“

Marisa, Springs 15, Dubai

(9 am, 25 May 2022)

“Sadiq is very professional and made sure everything works perfectly“

Gia, Shobha Hartland, Dubai

(10 am, 2 September 2022)

“Done fast, arrived on time“

Dmitrii, Jumeirah Lake Towers, Cluster G, Dubai

(10 am, 26 August 2022)

“I found HomeGenie through google search and was happy with their service. There were delays but that could be that my specific issue.. I would receive them and hopefully my microwave is fixed and will give me more years of service, thanks to HomeGenie.“

Jessie, Umm Suqeim 3, Dubai

(4 pm, 15 March 2019)

“Cooperative and stayed in communication. Was able to come back for a second time with another issue after the first repair“

Arvin, JBR, Dubai

(7 pm, 24 September 2019)

“Great help and would highly recommend Thanks“

Steve, Impz, Dubai

(6 am, 20 April 2020)

“Expensive“

Bilal, Al Wasl Road, DUBAI

(6 am, 10 April 2021)

“Good“

Shoaib, The Pulse, Dubai South, Dubai

(7 am, 20 August 2021)

“Very helpful and funny 😂“

Jamie, JLT, Dubai

(10 am, 9 October 2021)

“Quick and friendly service.“

Erika, JVC, Dubai

(8 am, 20 October 2021)

“The repair and installation was done well but was delayed a lot. Had to follow up for updates. Otherwise well trained staff.“

Vineet, Dubai Marina, Dubai

(3 am, 4 November 2021)

“Our dispenser feels clean now. Overall the service is very good, I just have timing difference issue on pick up and delivery.“

Aljon, DIFC, Dubai

(4 am, 13 January 2022)

“All okay. Did job quickly and tackled a problem. Would use again.“

Kirk, Meadows 1, Dubai

(3 am, 2 September 2022)

“The Fridge have been repaired and its cooling now however, I found some dents inside and outside the fridge which could have occurred during the repair process. He was on time for the booking. Overall, it was very good. Thank you.“

Grace, Bldg 230 Mogul Discovery Gardens, Dubai

(5 am, 3 February 2023)

4.0/5

Based on 2308 Ratings

1028

Booking last year

Refrigerator repair or fridge repair in Dubai and UAE

Looking for a fridge repair service in Dubai? Get it serviced now starting at AED 149, Book our qualified fridge service technicians online or call 800 443643 (HGENIE) and fix problems in your store refrigerator or home fridge today. We assign jobs to technicians available near you who can reach your location quickly and resolve problems in your fridge without much delay.

Book your fridge repair in Dubai online or use our free iOS and Android mobile apps for the same. An expert technician will instantly be assigned to reach your doorstep at the agreed day and time. All technicians at HomeGenie are professionally trained to resolve both common and complex refrigerator repair issues. The coolest way to avoid this uncomfortable situation in Dubai and the UAE is by booking a refrigerator repair service with HomeGenie. HomeGenie will help sort out fridge repairs for most brands of refrigerators sold and used in Dubai and UAE including Samsung, Haier, LG, Nikai, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.

Refrigerator breakdown is not the best news, especially during the UAE’s blistering summer. Your life can come to a grinding - and hot - halt, along with your daily routine. Now you must get rid of all the food you have stored and make alternative arrangements for the family at the same time. The only thing that is worse than your fridge breaking down is waiting for the fridge repair technician to show up. The agony of those repeated phone calls to the technician’s company!

Our technicians are conversant in dealing with all fridge repair issues. These include everything from minor problems like your fridge making too much noise or the door not closing to bigger issues with the thermostat and cooling.

All you need is HomeGenie to get your fridge back in working order. You will have complete peace of mind since we, at HomeGenie, ensure that our fridge repair service and staff is reliable. HomeGenie refrigerator repair gives you the best quality at an affordable price. We are sensitive to the urgency of refrigerator repair in Dubai, and the importance of ensuring that your daily routine is not disturbed. Expect good and prompt service, at the best prices.

With HomeGenie, you can say goodbye to chasing technicians, cleaning out your freezer and throwing away food that you paid good money for – your fridge repair is a click of a button away.

Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!

service details

what's included

- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup

NOTES

Customer to assist in getting access to community and service location, and electricity and water connection to be active.

availability

emergency

same day

scheduled

Price Details

Inspection Based Service

Minimum inspection call-out charges* AED 129.00. Additional charges as per bill estimate..

*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.

NOTES

Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

warranty

As provided in the bill estimate.

For more details, visit HomeGenie Warranty

How it works?

Book what you need

Use the HomeGenie Android/ iOS app or

website or just call us to book, from over

+ services, for when and where you

need it.

We’ll match the right Genie

Our proprietary system will match your

need to the most qualified expert (‘Genie’)

available, to suit your calendar and

confirm instantly.

Relax while we serve you

You can now relax and track

inspection or survey, approve

estimate, confirm work completion

and pay, from wherever you are.

Common refrigerator issues, reasons and repair costs

Common issues	Possible reasons*	Estimated repair costs**
Too noisy	Condenser fan motor or blade issue or any loose part.	AED 150 - 500
Door not closing	Any object blocking the door, door latch/ catch broken or control malfunction.	AED 150 - 500
Not cooling enough	Diffuser duct being clogged with ice, malfunction of the motor for the fan or other airflow problem from freezer to lower coppartment or compressor faulty.	AED 150 - 1000
Cooling or freezing everything	Thermostat issue	AED 150 - 450
Not starting or tripping	Fuse or circuit breaker issue, electronic wiring issue or door not closed properly,	AED 150 - 400
Not making ice	Clogged water inlet valve, screen, or filter, is plugged with debris	AED 150 - 400
Not defrosting	Defrost heater doesn't turn on due to faulty sensor.	AED 150 - 350
Over cycling	Buildup of debris or dust around the condenser coils, temperature set is too low or condenser fan motor or a thermostat sensor malfunction.	AED 150 - 1000
Leaking	Blocked de-frost drain, clogged or frozen water supply	AED 150 - 400

Not an exhaustive list and can cause the problem due to one or multiple reasons listed.>
*Estimate repair costs an vary because of numerous factors, including cost of spare parts depending upon the brand.

Choose issue or service

Refrigerator thermostat

Refrigerator condenser coil

Refrigerator evaporator coil

Refrigerator condenser fan

Refrigerator compressor

Leading refrigerator brands

FAQs

Frequently Asked Questions (FAQs)

Q. What brands of refrigerators are repaired at HomeGenie?

We repair most well-known brands sold and used in Dubai and UAE. This includes, but is not limited to, Samsung, LG, Haier, Nikai, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.

Q. What other refrigerator or deep freezer services does HomeGenie provide?

We provide most appliance related services including new installation, service, repair, and any other maintenance. These services may be availed as standard or emergency services. For corporate customers, we offer the popular appliance Annual Maintenance Contract (AMC) to give you complete peace of mind.

Q. What precautions should I take to avoid refrigerator breakdown?

Generally, It require low maintenance and taking care of them on a regular basis may prevent surprise breakdowns. Here are some points you should keep in mind.

1. The condenser fan helps with circulating cool air. It may also work as a defrosting device in some models. The fan should be allowed to work without obstruction or else there will be disruptions in the movement of cool air.

2. The condenser pan should be checked regularly as it might need to be emptied out. While it is best to empty it out during a defrosting cycle, irregular emptying may cause condenser issues.

3. The back of the refrigerator or fridge must be kept ventilated. Their vents may clog up after a while and lead to repairs.

We strongly recommend a preventive service once in a year, at the least.

Q. What are some common refrigerator problems?

Some common issues are low cooling or not freezing fast enough, not starting, the internal light not working, too noisy, water leakage or the door not closing properly.

Q. How long will it take to fix a refrigerator? Will it need to be taken away?

Depending on the problem, it can take between an hour and a few weeks to repair. Usually, the inspection and repair is done in the same visit, but sometimes, the refrigerator may need to be taken to the workshop and parts ordered. With HomeGenie, we provide free pickup and delivery, if and when required. Spare parts for most well-known brands are available without a fuss, but sometimes they have to be ordered from another country which may take a few weeks.

Q. What kind of fridge spare parts would be used in case something needs replacement?

At HomeGenie, we use only genuine spare parts available with the original manufacturer. The warranty on these spare parts provided by the manufacturer may vary and are extended to the customer, as is. Spare parts for latest brands are usually available the same day. Parts for lesser-known brands or older models may be difficult to find and might require some time.

Q. Why does it cost extra to repair a refrigerator at the customer site compared to the workshop

Sometimes it may require a number of specialised repair tools, testing equipment and space which may be difficult to organize at the customer site. Therefore, it is usually quicker to repair the fridge at the workshop. If a customer wants the repair to done at home, we will be happy to carry out the needful there. This will cost extra and will be specified at the time of booking.

Refrigerator repair or fridge repair in Dubai and UAE

Common refrigerator issues, reasons and repair costs

Frequently Asked Questions (FAQs)

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