Groom your pets with the HomeGenie’s dematting service. Untangle those hair knots from your dogs, cats or any other pets. Dematting helps to remove those unwanted hair and lint from your pets. Our Genies are well trained, and they will provide a delicate and smooth service.
HomeGenie will ensure that an expert will reach your home at the date and time selected by you. Our pet ear and eyes cleaning service is a Fixed-based service, which means there won’t be a variable in pricing unless you opt-out for an additional service. Our prices are competitive and affordable, while our Genies are trustworthy, reliable, and vetted. This means that you will get high-quality service at fair rates without putting the safety of your pet at risk. It’s recommended to clean the ears and eyes of your pets often to maintain their hygiene.
Considering the urgency of the issue, we offer this service as a scheduled service and Same Day facility. The Same Day facility will have a professional at your home by 6 PM that day at no extra charge, provided you book between 8 AM and 12 PM.
Customer to assist in getting access to community and service location, and electricity and water connection to be active.
Minimum service* charges of AED 249 per pet. Additional charges as per bill estimate..
*Minimum service charges are applicable for basic service for one pet only
Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.
How it works?
Book what you need
Use the HomeGenie Android/ iOS app or
website or just call us to book, from over
+ services, for when and where you
We’ll match the right Genie
Our proprietary system will match your
need to the most qualified expert (‘Genie’)
available, to suit your calendar and
Relax while we serve you
You can now relax and track
inspection or survey, approve
estimate, confirm work completion
and pay, from wherever you are.
Choose issue or service
Q. Do you provide same-day facility for Dematting service for pets?
Yes, for the Same Day facility, we will have our Genie at your home by 6 pm, provided you book between 8 am and 12 pm. The Same Day facility is not charged extra.
Q. Can I trust a professional hired through the Home Genie App?
HomeGenie's mission is to help you live hassle-free. We carefully screen all our service experts to ensure that high-quality service. In addition to this, our user ratings and reviews provide a further guarantee and assurance about the quality of service.
Q. How do you groom a severely matted dog?
Brush and separate mats. Brush your dog with a slicker brush to separate non-matted hair away from matted hair and part down to the skin
Q. Do Mats hurt cats?
Mats in cat fur are not only unsightly, but they are also painful to your cat. They can lead to skin irritation and infection if they're not removed.
Q. How do I fix my cats matted fur?
If your cat's fur becomes matted, try to brush it with comb it, but it's recommended to call a professional for dematting service. You do not want to cause your cat any pain or the stress of a prolonged brushing session.
Q. Is it hard to shave a matted dog?
Some dogs have an undercoat that may not be so visible so that on the surface, it appears the dog is not matted. However, underneath the coat is very knotted close to the skin. This is then difficult to cut off, even with scissors.
Look what our customers have to say about us!
All professionals (“or Genie”) are rated by our
assigned to new jobs only upon
meeting the minimum criteria defined by us.