Service | Technology
SERVICE RATING
Based on 143 Ratings
Booking last year
Service | Technology
SERVICE RATING
Based on 143 Ratings
Booking last year
Technology Services
Printer Troubleshooting
Having issues with your home or office printer? HomeGenie will help you with you all your printing issues. Get in touch with us now!
Starting @ AED 149
Hard disk drive data recovery
Lost your valuable data? Reach out to HomeGenie and we will help you recover that lost data.
Starting @ AED 149
Internet / Wifi Troubleshooting
No internet at your home or office? HomeGenie is here to help you. Reach out to us via the HomeGenie app or give us a call, and we will be there to assist you in troubleshooting your internet.
Starting @ AED 149
Operating system restoration
Watch every movie in style – home cinema installation in Dubai is the easiest way to get the max out of your entertainment area! Pick and choose from our menu of home theatre installation companies that suit your needs.
Starting @ AED 149
Data backup and recovery setup
Thought you could put all those wires in the right places by yourself? Not quite! Take the help of the best projector installation companies in Dubai and have your projector set up in a jiffy.
Starting @ AED 149
Network Cabling
Looking for emergency repairs for your smashed laptop? Contact HomeGenie for MacBook, laptop and desktop screen repair in Dubai – our pros are fully trained professionals who know just how to fix your computer.
Starting @ AED 0
Software Installation
Wondering how to go about that large file transfer? Worry not, HomeGenie’s data transfer services are efficient and reliable, and you won’t have to bother about losing any data.
Starting @ AED 0
Wi-Fi router or extender installation
HomeGenie is also your answer to any customised gadget jobs that you may have – if it is not listed on our menu, check with us and we will go ahead and customise a service especially for you!
Starting @ AED 0
About
Having at least one electronic device in your Home and Offices is the new norm; with the increasing dependency on technology, we at HomeGenie facilitate various IT Services for its customers' convenience at the touch of their fingertips.
Our Genie's are experts and professionals providing IT solutions and IT software installation at reasonable rates. We offer various IT-based services such as windows system recovery, hard drive recovery, data backup services, network printer connectivity, network cabling services, antivirus installation, computer maintenance and more.
If you book the service through our Emergency facility, your needs will be looked into within two hours of the booking, at an extra charge. Our prices are competitive and affordable, while our Genies are trustworthy, reliable, and vetted. This means that you will get high-quality service at a fair price. HomeGenie's estimates of inspection based services are affordable, fair and competitive, and will translate into a good deal for you. If the estimate is acceptable to you, then the job will be done at a convenient time. If not, then a call-out charge will be collected for the same. If you choose the Same Day facility, we will have our Genie at your home by 6 pm, provided you book between 8 am and 12 pm. The Same Day facility is not charged extra.
Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!
FAQs
Q. Can I hire a technician for a service not listed on HomeGenie?
Our extensive network of partners, cater to a wide range of technological services related to your home. Just in case you can’t find a service on the app, you can submit your query and our customer service will respond to it promptly.
Q. What information do I submit to query option if the service is not listed on HomeGenie?
You can mention the problems you are facing, specifications of the device you have a problem with, or send a few pictures. Evaluating your need, we will send the best partners to inspect your device and give you the right solution. You can submit your query on [email protected] or call 800443643 (HGENIE) and wait for our customer service team to get back to you with a list of solution providers or alternative suggestions.
Q. What will go into the quote for a service?
Your service quote will reflect things like the labour required to get a project completed, the parts that are necessary for the task and the intricate nature of what has to be done. You will have the full right to accept or refuse a quote based on your demands. The quote may also be flexible depending on the particular types of tasks that you need to get handled.
Q. Do I need to be prepared with any parts or tools before a technician comes home?
Based on the service you have scheduled, our partners will send a fully equipped technician or team. But we recommend you to keep your device and related parts ready for inspection before the experts come over. If some parts, cords or equipment is not included in the service, the partner will inform you about the revised estimate and schedule another appointment.
Q. What are the types of IT services?
The most common types of IT services are Hardware and software services, network infrastructure, mobile device management, cloud computing and more.
Q. How should I choose the best IT services?
To choose the best IT services companies or IT support companies, you need to check their experience, pricing, warranty, their location (In case there is any issue post service you can go quickly go there and get it fixed) and addon (at-home repair, hassle-free booking, easy payment, etc.)
Q. How should we prepare for the before the service?
HomeGenie provides hassle-free service where our Genie's will visit your home provide you with the highest quality of service. You need to be comfortable on your sofa, and our Genie's will do the needful.
Q. How much does it cost for basic IT services?
HomeGenie provides simple, reliable and affordable IT services. Usually, this inspection based service where are Genie's will conduct a survey depending on the type of service required and then provide you with a reasonably priced quotation.
Q. What IT services does HomeGenie provide?
HomeGenie provides IT services such as windows system recovery, hard drive recovery, data backup services, network printer connectivity, network cabling services, antivirus installation, computer maintenance and more
Q. Does HomeGenie provide emergency or same-day services?
Yes, HomeGenie provides an emergency service where our Genie will arrive within two hours at your doorsteps for an extra charge. We even offer a same-day facility if you book between 8 am and 12 pm
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