Service | Technology
Technology Services
About
Having at least one electronic device in your Home and Offices is the new norm; with the increasing dependency on technology, we at HomeGenie facilitate various IT Services for its customers' convenience at the touch of their fingertips.
Our Genie's are experts and professionals providing IT solutions and IT software installation at reasonable rates. We offer various IT-based services such as windows system recovery, hard drive recovery, data backup services, network printer connectivity, network cabling services, antivirus installation, computer maintenance and more.
If you book the service through our Emergency facility, your needs will be looked into within two hours of the booking, at an extra charge. Our prices are competitive and affordable, while our Genies are trustworthy, reliable, and vetted. This means that you will get high-quality service at a fair price. HomeGenie's estimates of inspection based services are affordable, fair and competitive, and will translate into a good deal for you. If the estimate is acceptable to you, then the job will be done at a convenient time. If not, then a call-out charge will be collected for the same. If you choose the Same Day facility, we will have our Genie at your home by 6 pm, provided you book between 8 am and 12 pm. The Same Day facility is not charged extra.
Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!
FAQs
Q. Can I hire a technician for a service not listed on HomeGenie?
Our extensive network of partners, cater to a wide range of technological services related to your home. Just in case you can’t find a service on the app, you can submit your query and our customer service will respond to it promptly.
Q. What information do I submit to query option if the service is not listed on HomeGenie?
You can mention the problems you are facing, specifications of the device you have a problem with, or send a few pictures. Evaluating your need, we will send the best partners to inspect your device and give you the right solution. You can submit your query on [email protected] or call 800443643 (HGENIE) and wait for our customer service team to get back to you with a list of solution providers or alternative suggestions.
Q. What will go into the quote for a service?
Your service quote will reflect things like the labour required to get a project completed, the parts that are necessary for the task and the intricate nature of what has to be done. You will have the full right to accept or refuse a quote based on your demands. The quote may also be flexible depending on the particular types of tasks that you need to get handled.
Q. Do I need to be prepared with any parts or tools before a technician comes home?
Based on the service you have scheduled, our partners will send a fully equipped technician or team. But we recommend you to keep your device and related parts ready for inspection before the experts come over. If some parts, cords or equipment is not included in the service, the partner will inform you about the revised estimate and schedule another appointment.
Q. What are the types of IT services?
The most common types of IT services are Hardware and software services, network infrastructure, mobile device management, cloud computing and more.
Q. How should I choose the best IT services?
To choose the best IT services companies or IT support companies, you need to check their experience, pricing, warranty, their location (In case there is any issue post service you can go quickly go there and get it fixed) and addon (at-home repair, hassle-free booking, easy payment, etc.)
Q. How should we prepare for the before the service?
HomeGenie provides hassle-free service where our Genie's will visit your home provide you with the highest quality of service. You need to be comfortable on your sofa, and our Genie's will do the needful.
Q. How much does it cost for basic IT services?
HomeGenie provides simple, reliable and affordable IT services. Usually, this inspection based service where are Genie's will conduct a survey depending on the type of service required and then provide you with a reasonably priced quotation.
Q. What IT services does HomeGenie provide?
HomeGenie provides IT services such as windows system recovery, hard drive recovery, data backup services, network printer connectivity, network cabling services, antivirus installation, computer maintenance and more
Q. Does HomeGenie provide emergency or same-day services?
Yes, HomeGenie provides an emergency service where our Genie will arrive within two hours at your doorsteps for an extra charge. We even offer a same-day facility if you book between 8 am and 12 pm
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