Service | Appliances
Appliances Services
About
Appliances are our support system – give them a bit of TLC by providing regular home appliance repair and maintenance. A broken-down home appliance can show us a glimpse of life in the Stone Age. Without the automation that each of our appliances provides, the comfort that we are so used to getting while going about our daily chores would vanish. Machines that are used frequently – very often staying on forever once they have been switched on – will eventually break down. Let HomeGenie be their support system for home appliance repair in Dubai. Home appliance repair does not have to bring your daily schedule to a grinding halt, not with HomeGenie anyway. We provide professional repair, maintenance and installation services for all kinds of home appliances, carried out by fully trained and reliable technicians. Keeping your comfort in mind, they will reach your home at a day and time that is convenient for you. After inspection and diagnosis, you will be provided with an estimate of the projected costs. If you are in a hurry, we also provide Emergency services, at an extra charge. HomeGenie is synonymous with quality work and prompt service.
To Book your home appliance repair, call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!
FAQs
Q. What kind of appliances spare parts would be used in case something needs replacement?
At HomeGenie, we only use genuine spare parts available from the original brand manufacturer and their authorized distributors The warranty on these spare parts provided by the manufacturer may vary and such warranty is extended to the customer as is. Spare parts for the latest brands are usually available within the same day but with lesser-known brands or older models, they are difficult to find and might require time. With our market positioning, we are generally able to source parts faster than most other service providers.
Q. What are some precautions I should take to avoid home appliances breakdown?
Generally, home appliances require low maintenance and taking care of them on a regular basis can avoid surprise breakdowns, before an event planned at home or other occasions.
1. Read appliance-related instructions to check usage limits, especially with rotating parts.
2. Keep appliances clean from inside and outside, however, with prescribed cleaning agents, to avoid corrosion.
3. Ensure switching off and unplugging when not in use. This avoids the static current effect on parts.
4. Handle the doors and handles with care as they are not available with ease if broken.
5. If any unusual noise is heard then call professional, without delay, before the damage becomes worse.
We strongly recommend a preventive service once in a year, at the least.
Q. Should I repair or discard my home appliances, if it stops working?
Unlike in the past, appliance repair market in Dubai and UAE has matured with a number of manufacturers able to provide spare parts from local distributors. To most people’s surprise, most issues being faced can be repaired however by only trained professionals.
Q. How long does it take to fix the issue and will it need to be taken away?
Depending on the inspection, home appliances can take between an hour or weeks to repair. Mostly the inspection and repair can be managed in the same visit, however, on some occasions, it needs to be taken to the workshop and parts need to be ordered. With HomeGenie, we provide free pickup and delivery, if needed. Spare parts for most well-known brands are available quickly, however, sometimes it has to be ordered from another country and can take a few weeks.
Q. What Appliances brands can we repair at HomeGenie?
We repair most well-known brands sold and used in Dubai and UAE including but not limited to Siemens, Bosch, Samsung, Teka, Nikai, Hitachi, LG, and others.
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