Dishwasher not working ?
It’s when you have to get your hands dirty, literally, that you realise the true value of a working dishwasher. Imagine this scenario – you have house guests over on the weekend and the dishwasher flashes a cheeky error code on the display panel. Or this one – it’s a regular working day, you have a large family and a dishwasher that is acting up. At this point, if you have to hunt down a technician and then chase the company to send him over before you leave for work, it is going to spell disaster. All you want is for your dirty dish troubles to vanish, quickly and conveniently.
Enter HomeGenie, the easy to book dishwasher repair service. Get online, or download our free iOS or Android mobile apps to book your dishwashing machine repair in a jiffy. HomeGenie will send a fully trained technician to your doorstep, at a time and day convenient to you. So whether your dishwasher is a Whirlpool, Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai or any other brand of dishwasher sold and used in Dubai and UAE, HomeGenie has it covered. Our technicians are conversant with all makes and models of dishwashers and can handle minor to major dishwasher repair issues. Professionally trained, they will deal with leakages, water level issues, washing cycle durations, detergent problems, noisy dishwashers, doors not opening or closing, drainage issues, the machine not starting or tripping, overflows, inadequate cleaning or drying and even issues concerning foul smells. All this at affordable and fair rates, since HomeGenie has developed a reliable method where you will be briefed about approximate costs beforehand. We also guarantee great work, reliable technicians, quality work and prompt service.
To top it all, we ensure your peace of mind, so you can go about your daily schedule without worrying about coming home to scrubbing a heap of dirty dishes. We appreciate and understand the urgency of dishwasher repair, and act accordingly. Your daily schedule will not be disrupted, nor will you have to cancel plans to accommodate our technician. HomeGenie dishwasher repair service is one app download away.
- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup
Customer to assist in getting access to community and service location, and electricity and water connection to be active.
Minimum inspection call-out charges* AED 129.00. Additional charges as per bill estimate.
*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.
Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.
How it works?
Book what you need
Use the HomeGenie Android/ iOS app or
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Our proprietary system will match your
need to the most qualified expert (‘Genie’)
available, to suit your calendar and
Relax while we serve you
You can now relax and track
inspection or survey, approve
estimate, confirm work completion
and pay, from wherever you are.
|Common issues||Possible reasons*||Estimated repair costs**|
|Too noisy||Any loose parts, a defective pump, defective wash arm or seal bearing ring or sprayer arms hitting other parts.||AED 149 - 499|
|Door not closing or opening||Any dirt/ debris blocking the door, door latch/ catch broken or control malfunction.||AED 149 - 749|
|Not draining||Faulty value in the drain sump, drain pump or motor malfunction or drain flapper issue.||AED 149 - 599|
|Not starting or tripping||Fuse or circuit breaker issue, electronic wiring issue or door not closed properly.||AED 149 - 499|
|Leaking||Drainage hose cracks, broken gaskets in the heating element or defective pump/ pump seal.||AED 149 - 749|
|Not filling up with water or overflowing||Water inlet valve malfunction, float or float switch issue, or faulty float switch.||AED 149- 599|
|Detergent not being consumed||Detergent dispenser is clogged or detergent caked||AED 149 - 249|
|Wash cycle takes too long or not ending||Timer motor, thermostat or heating element malfunction||AED 149 - 399|
|Foul smell upon opening||Trapped food, grease or debris.||AED 149 - 249|
|Not cleaning or drying properly||Heating element issue or a thermostat malfunction.||AED 149 - 499|
Not an exhaustive list and can cause the problem due to one or multiple reasons listed.>
*Estimated repair cost range can vary because of numerous factors, including the cost of spare parts depending upon the brand.
Choose issue or service
Dishwasher sprayer arm
Dishwasher water pump
Leading dishwasher brands
Q. What are some common issues with dishwashers?
Common issues with dishwashers are not starting, not cleaning, an error code on the display panel, water leakage, door not opening or closing and the machine making too much noise.
Q. What brands of dishwashers are repaired at HomeGenie?
We repair most well-known dishwasher brands sold and used in Dubai and UAE. This includes, but is not limited to, Whirlpool, Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.
Q. How long does it take to fix a dishwasher? Will it need to be taken away?
Depending on the diagnosis, it can take between an hour and a few weeks. Mostly, the inspection and repair is managed in the same visit. But sometimes, it needs to be taken to the workshop and parts need to be ordered. With HomeGenie, we provide free pickup and delivery, if and when required. Spare parts for most well-known brands are usually easily available. However, at times they have to be ordered from another country which may take a few weeks.
Q. What kind of dishwasher spare parts are used in case something needs to be replaced?
At HomeGenie, we use only genuine spare parts available at the original manufacturer and their authorized distributors. The warranty on these spare parts provided by the manufacturer may vary and such warranty is extended to the customer, as is. Spare parts for the latest brands are usually available the same day, but with lesser-known brands or older models, they are difficult to source and might require some time. With our market positioning, we are generally able to source parts faster than most other service providers.
Q. What precautions should I take to avoid a dishwasher breakdown?
Generally, dishwashers require low maintenance and taking care of them on a regular basis can avoid surprise breakdowns.
1. It uses a number of pipe connections to function correctly, including the water line in your home. The connection should be reviewed to see if it allows for water flow without causing leaks.
2. Another common problem is the machine not filling up with water or that water not draining. This could create further problems like flooding in other parts of the machine because of improper draining.
3. A dishwasher often fails to function when it is unable to read that the door is closed. This could be due to a number of reasons like the sensor or seal might stop working due to wear and tear and may need to be repaired or replaced.
We strongly recommend a preventive dishwasher service once a year, at the least.
Q. How much does it cost to fix a dishwasher ?
Fixing a dishwasher can cost you anything between AED 150 to AED 750 depending upon the issue and the parts required.
Q. Can dishwashers be repaired ?
Yes. Almost all dishwasher issues can be repaired unless the required part is not available in the market
Q. Is it worth repairing a dishwasher ?
A new dishwasher depending on brand and model can range from AED 1500 to AED 5000. Understanding that the repair might only cost between AED 150 to AED 750, it is certainly worth getting repaired than buying a new one.
Q. What could go wrong with my dishwasher ?
The most common dishwasher issues are not starting, not cleaning, not draining, error code being displayed on the display panel, door not opening or closing, too noisy and more. This means that either there could be a mechanical, electronic/ electrical or plumbing issue.
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