Deep freezer not working properly?

Starting @ AED 129.00

Instant anytime booking
Emergency service available
Fully verified experts
Very competitive prices
Authentic parts and materials
Service warranty cover

Starting @ AED 129.00

SERVICE RATING

What do customers feel about this service?

4.0/5

Based on 2303 Ratings

1028

Booking last year

“On time, Quick turnaround, good repair and easy to communicate“

Victoria, Downtown, Dubai

(3 pm, 11 April 2018)

“Perfect and quick“

Toni, Al Barsha 2, DUBAI

(4 pm, 7 July 2018)

“Disco ered the issue and fixed it very quickly. Seemed to know what he was doing right from the start“

Eddy, Mira Oasis 1, Dubai

(3 pm, 13 May 2019)

“Very efficient and helpful service. The problem with the oven was found quickly and resolved within the hour. Definitely recommend 👍“

Nicky, Dubai Sports City, Dubai

(1 pm, 18 October 2019)

“Excellent service- quick & efficient. And Mr. Sadiq was very courteous ⭐️⭐️⭐️⭐️⭐️“

Kuba, JLT, Dubai

(3 am, 20 November 2019)

“Very fast professional service - 5 stars.“

Tom, Al Jadaf, DUBAI

(6 am, 24 November 2019)

“-PROS: Came quickly for the pick up, did the job on time and received it and working properly. -CONS:-I think a bit on the expensive side though.“

Ahmed, Dubai Hills Estate, Dubai

(4 am, 23 August 2020)

“He was helpful and good but please work on your personnel language skills . Specially English . They are supposed to speak and understand proper Enhlish . Thanks .“

Maysam, Al Barsha Street, Dubai

(9 am, 5 December 2020)

“Very good service and knowledgeable about appliances“

Nicky, Dubai Sports City, Dubai

(11 am, 31 December 2020)

“Very good and professional service.“

Nalin, Dubai Marina, Dubai

(4 am, 8 January 2021)

“Muhammad was good. He was quick to respond to my enquiry and the pickup and drop off.“

Jaco, Dubai Sports City, Dubai

(5 am, 18 January 2021)

“Excellent service“

Bradley, Al Ghadeer Village, Abu Dhabi

(3 am, 25 January 2021)

“Very good service thanks“

Charlie, Dubai Marina, Dubai

(7 am, 23 February 2021)

“Quick service, good communication.“

Matthew, Dubai sports city, Dubai

(3 am, 1 April 2021)

“Great service! Very friendly, professional and quick. My washing machine was picked up and returned in perfect state within 12 hours. Will definitely use again.“

Bunita, Springs 15, DUBAI

(11 am, 6 July 2021)

“Very professional, humble“

Vivek, Shorooq, Mirdif, Dubai

(11 am, 18 August 2021)

“Job professionally done as expected thank you“

Khalid, Al Barsha 1, Dubai

(5 am, 16 November 2021)

“Cool“

Kobus, Mirrador La Coleccion Arabian Ranches 1, Dubai

(4 am, 30 December 2021)

“Excellent service and speedy response. This was my first time using Home Genie and was impressed. I suggest having electronic or card payment options rather than cash.“

Etieno, Motor City, Dubai

(6 am, 12 February 2022)

“Rashid did an excellent job sorting out our washing machine! He was on time, explained all the steps, showed us how to clean the filter ourselves… very good service thank you!“

Carine, JVC / Rose 10 Residence, Dubai

(4 am, 5 May 2022)

“Great service. Fast, friendly and reliable. Thank you for a great job!“

Marisa, Springs 15, Dubai

(9 am, 25 May 2022)

“Sadiq is very professional and made sure everything works perfectly“

Gia, Shobha Hartland, Dubai

(10 am, 2 September 2022)

“Done fast, arrived on time“

Dmitrii, Jumeirah Lake Towers, Cluster G, Dubai

(10 am, 26 August 2022)

“I found HomeGenie through google search and was happy with their service. There were delays but that could be that my specific issue.. I would receive them and hopefully my microwave is fixed and will give me more years of service, thanks to HomeGenie.“

Jessie, Umm Suqeim 3, Dubai

(4 pm, 15 March 2019)

“Cooperative and stayed in communication. Was able to come back for a second time with another issue after the first repair“

Arvin, JBR, Dubai

(7 pm, 24 September 2019)

“Great help and would highly recommend Thanks“

Steve, Impz, Dubai

(6 am, 20 April 2020)

“Expensive“

Bilal, Al Wasl Road, DUBAI

(6 am, 10 April 2021)

“Good“

Shoaib, The Pulse, Dubai South, Dubai

(7 am, 20 August 2021)

“Very helpful and funny 😂“

Jamie, JLT, Dubai

(10 am, 9 October 2021)

“Quick and friendly service.“

Erika, JVC, Dubai

(8 am, 20 October 2021)

“The repair and installation was done well but was delayed a lot. Had to follow up for updates. Otherwise well trained staff.“

Vineet, Dubai Marina, Dubai

(3 am, 4 November 2021)

“Our dispenser feels clean now. Overall the service is very good, I just have timing difference issue on pick up and delivery.“

Aljon, DIFC, Dubai

(4 am, 13 January 2022)

“All okay. Did job quickly and tackled a problem. Would use again.“

Kirk, Meadows 1, Dubai

(3 am, 2 September 2022)

“The Fridge have been repaired and its cooling now however, I found some dents inside and outside the fridge which could have occurred during the repair process. He was on time for the booking. Overall, it was very good. Thank you.“

Grace, Bldg 230 Mogul Discovery Gardens, Dubai

(5 am, 3 February 2023)

4.0/5

Based on 2303 Ratings

1028

Booking last year

Deep freezer repair in Dubai

Deep freezer trouble is something that needs urgent attention. Imagine all that food going to waste. If you are a kitchen goddess who whips up homemade jams, sauces, and preserves and keeps them frozen for later; or a regular culinary warrior who just restocked her freezer with monthly supplies – a deep freezer breakdown could spell complete disaster! But not if you know that HomeGenie offers both Emergency and Same Day visit facilities. HomeGenie’s Emergency service is available 24 hours a day. At an additional charge, your deep freezer will be attended to within 2 hours of your booking time. The Same Day facility is also available and the technician will reach your doorstep before 6 PM if you book between 8 AM and 12 PM. How do you go about getting your freezer repair done in a jiffy? It’s quite simple – book online or download our free iOS or Android mobile app and we will send you a technician trained to handle all your deep freezer repair issues.

At HomeGenie, our technicians deal with freezer repairs ranging from freezer not cooling, noisy freezers and door not closing to the machine not starting or tripping, not making ice and not defrosting. They can also deal with all kinds of leakages and even minor problems like a fused light bulb or a broken bulb switch. HomeGenie carries out deep freezer repair for most major brands sold and used in Dubai and the UAE including Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Hitachi, Bosch, Siemens, and Akai. HomeGenie ensures excellent work, prompt service, and reliable, professionally trained technicians – all this at an affordable and fair price. We also provide you with an estimate of the costs before work starts. Not a bad deal! At HomeGenie, we understand and appreciate the urgency of a deep freezer malfunction, as of the importance of the smooth working of your daily schedule. With our Emergency and Same Day facilities, we will ensure that what is meant to be frozen must remain frozen!

Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!

service details

what's included

- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup

NOTES

Customer to assist in getting access to community and service location, and electricity and water connection to be active.

availability

emergency

same day

scheduled

Price Details

Inspection Based Service

Minimum inspection call-out charges* AED 129.00. Additional charges as per bill estimate..

*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.

NOTES

Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.

warranty

As provided in the bill estimate.

For more details, visit HomeGenie Warranty

How it works?

Book what you need

Use the HomeGenie Android/ iOS app or

website or just call us to book, from over

+ services, for when and where you

need it.

We’ll match the right Genie

Our proprietary system will match your

need to the most qualified expert (‘Genie’)

available, to suit your calendar and

confirm instantly.

Relax while we serve you

You can now relax and track

inspection or survey, approve

estimate, confirm work completion

and pay, from wherever you are.

Common deep freezer issues, reasons and repair costs.

Common issues	Possible reasons*	Estimated repair costs**
Too noisy	Condenser fan motor or blade issue or any loose part	AED 149 - 499
Door not closing	Any object blocking the door, door latch/ catch broken or control malfunction	AED 149 - 499
Not cooling enough	Diffuser duct being clogged with ice, malfunction of the motor for the fan or other airflow problem from freezer to lower compartment or compressor faulty.	AED 149 - 999
Water tasting bad	Dirty water filter or contaminated water supply	AED 149 - 449
Not starting or tripping	Fuse or circuit breaker issue, electronic wiring issue or door not closed properly	AED 149 - 399
Not making ice	Clogged water inlet valve, screen, or filter, is plugged with debris	AED 149 - 399
Not defrosting	Defrost heater doesn't turn on due to a faulty sensor	AED 149 - 349
Over cycling	Buildup of debris or dust around the condenser coils, temperature set is too low or condenser fan motor or a thermostat sensor malfunction	AED 149 - 999
Leaking	Blocked de-frost drain, clogged or frozen water supply	AED 149 - 399
Too dark inside	Internal light bulb fuse or switch broken	AED 149 - 249

Not an exhaustive list and can cause the problem due to one or multiple reasons listed
*Estimated repair cost range can vary because of numerous factors, including the cost of spare parts depending upon the brand

Choose issue or service

Repair Deep Freezer

Deep Freezer

Defrosting Deep Freezer

Cooling Coils

FAQs

Frequently Asked Questions (FAQs)

Q. What are some common issues with deep freezers?

Common issues with deep freezers in Dubai and UAE are low cooling or not freezing fast enough, not starting, internal light not working, too noisy, water leakage and door not closing properly.

Q. How long does it take to fix a deep freezer and will it need to be taken away?

Depending on the inspection, a deep freezer can take between an hour or weeks to repair. Mostly the inspection and repair can be managed in the same visit, however, on some occasions, it needs to be taken to the workshop and parts need to be ordered. With HomeGenie, we provide free pickup and delivery, if needed. Spare parts for most well-known brands are available quickly, however, sometimes it has to be ordered from another country and can take up to a few weeks.

Q. What kind of deep freezer spare parts would be used in case something needs replacement?

At HomeGenie, we only use genuine spare parts available from the original manufacturer and their authorized distributors. The warranty on these spare parts provided by the manufacturer may vary and such warranty is extended to the customer as is. Spare parts for the latest brands are usually available within the same day but with lesser-known brands or older models, they are difficult to find and might require time.

Q. What brands of deep freezers can we repair at HomeGenie?

We repair most well-known brands of deep freezers sold and used in Dubai and UAE. This includes Samsung, LG, Haier, Nikki, Daewoo, Super General, Hisense, Westpoint, Frigidaire, Indesit, Hitachi, Bosch, Siemens, Akai and more.

Q. What other deep freezer services does HomeGenie provide?

We provide most appliance-related services including – new installation, service, repair, and any other maintenance. These services can be provided as standard or emergency services. For corporate customers, we provide our popular appliance Annual Maintenance Contract (AMC) for complete peace of mind.

Q. What are some precautions I should take to avoid deep freezer breakdown?

Generally, deep freezers require low maintenance and taking care of them on a regular basis can avoid surprise breakdowns, before an event planned at home or on other occasions.

1. The condenser fan helps with circulating cool air. It may also work as a defrosting device in some models. It should be allowed to work without obstruction or else there will be disruptions in the movement of cool air.

2. The condenser pan should be checked regularly as it might have to be emptied in some cases. While it is best to empty it during a defrosting cycle, if not done regularly can cause condenser issues.

3. The back of the deep freezer should be kept ventilated. Vents of the refrigerator can clog up after a while and can lead to repairs.

We strongly recommend a preventive deep freezer service once a year, at the least.

Deep freezer repair in Dubai

Common deep freezer issues, reasons and repair costs.

Frequently Asked Questions (FAQs)

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