CCTV system repair
Need CCTV repair? We’ve got you covered. HomeGenie has started CCTV camera repair service from your finger tips’ convenience. Even If you have an old CCTV camera, we can upgrade it for you.
Our Genies are fully equipped to handle any CCTV repair service and maintenance. You need to download the HomeGenie app or visit our website www.homegenie.com or by calling us on 800 443643 (HGENIE) to book your CCTV repair service.
If you book the service through our Emergency facility, your needs will be looked into within two hours of the booking, at an extra charge. If you choose the Same Day facility, we will have our Genie at your home by 6 pm, provided you book between 8 am and 12 pm. The Same Day facility is not charged extra.
Customer to assist in getting access to community and service location, and electricity and water connection to be active.
Minimum inspection call-out charges* AED 149. Additional charges as per bill estimate..
*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.
Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.
How it works?
Book what you need
Use the HomeGenie Android/ iOS app or
website or just call us to book, from over
+ services, for when and where you
We’ll match the right Genie
Our proprietary system will match your
need to the most qualified expert (‘Genie’)
available, to suit your calendar and
Relax while we serve you
You can now relax and track
inspection or survey, approve
estimate, confirm work completion
and pay, from wherever you are.
Choose issue or service
Q. Why is my CCTV camera not working?
There can be various reasons your CCTV camera is not working; it can be due to the loss of power, weak wifi signal, physical damage to the camera or something entirely else.
Q. Why is my CCTV camera blurry?
If the CCTV camera repair is not done correctly, then the video output might be blurry, or there can be issues with the lens. It can be blurry; it might have water droplets or dust. You need to contact a professional to find out the issue.
Q. How can I improve my CCTV video quality?
CCTV camera video quality can be improved by not compressing the video, upgrading your camera lens, tightening your cables and not compressing our video files.
Q. How Often Should CCTV be serviced?
It entirely depends on the usage of the CCTV camera; ideally, it’s recommended to glance at the CCTV once a month to see if it’s functioning correctly once every year; you can hire a professional to conduct complete maintenance for it.
Q. What is CCTV maintenance?
CCTV maintenance is fixing any technical problems or glitches in your CCTV camera to ensure smooth functioning.
Q. What are some actions you should do to care for your CCTV camera?
To ensure a smooth CCTV repair and care, it’s advisable to keep the lens clean from dirt and liquids, ensure the CCTV software is up to date and check the support fixtures where the CCTV in place are held together.
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All professionals (“or Genie”) are rated by our
assigned to new jobs only upon
meeting the minimum criteria defined by us.