Sort out your AC cooling issues here
Imagine a day when your AC breaks down and you can’t get hold of an emergency AC repair company in Dubai. If there is anything worse than needing AC repair, it is not getting the service when you most require it. With the free HomeGenie app on your Android and iOS on your smartphone, this is not a scenario you will face anytime soon.
Protecting you from the heat of the extreme Dubai summer is HomeGenie’s list of AC repair and services. All you have to do is book a service with us and a fully trained team will arrive to deal with the problem at a date and time that suits your schedule. Since this is an inspection based service, the site will be visited and a diagnosis of the problem done on the spot.
If it involves minor repair which can be done within an hour, the team will go ahead and get your AC up and running right away. A major problem will require a bill estimation, agreement on another service day, and purchase of parts if necessary.
Our professionals are conversant with all minor and major AC repair and service issues, including clogged air filters, dirty coils, insufficient coolant or gas, faulty compressors and thermostats, defective parts, high atmospheric temperature, an undersized AC or capacitor issues over most well-known brands sold and used in Dubai and the UAE.
Rest assured, your air conditioning repair job will be done by an efficient and trustworthy team at affordable, competitive, and fair prices. Keeping your air conditioner in good working form is very important not just for your comfort, but also for optimum performance of the machine and balanced power consumption. This makes AC repair and service a very essential part of your maintenance routine, prompting the need for reliable AC repair service like HomeGenie®.
Considering Dubai’s weather, air conditioning may be considered a staple diet in our lives. As such, any AC repair or service issue must be dealt with on an urgent basis. Try out HomeGenie’s Emergency service the next time your machine breaks down – we will have a technician looking at your AC within 2 hours of your booking with us.
This service does come at a slight extra charge. If it is a regular service you are looking at and don’t wish to wait till the next day, book through our Same Day service. We will have a team at your home before 6 PM that day, at no extra charge, provided you booked between 8 AM and 12 PM.
- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup.
Customer to assist in getting access to community and service location, and electricity and water connection to be active.
Minimum inspection call-out charges* AED 129.00. Additional charges as per bill estimate..
*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.
Additional charges apply for Emergency booking, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.
How it works?
Book what you need
Use the HomeGenie Android/ iOS app or
website or just call us to book, from over
+ services, for when and where you
We’ll match the right Genie
Our proprietary system will match your
need to the most qualified expert (‘Genie’)
available, to suit your calendar and
Relax while we serve you
You can now relax and track
inspection or survey, approve
estimate, confirm work completion
and pay, from wherever you are.
|Issue||Possible Reasons||Estimate Service Price* (Inspection Based)|
|AC not cooling enough||Dirty air filter, dirty outside unit, faulty or broken condenser fan motor, low refrigerant charge/ refrigerant leak, dirty coils||AED 150 - AED 1000|
|AC stopped cooling||Circuit breaker has been tripped, non-responsive thermostat||AED 150 - AED 2500|
|AC cooling too much||A filthy filter, low refrigerant levels, fan in your air conditioner is not functioning properly, contactor in your AC unit is obstructed, Blocked vents restrict the airflow to the evaporator coil||AED 150 - AED 1500|
|AC not blowing any air||Dirty air filter, frozen evaporator coil, air duct problems, blower issues, blocked or undersized return vents||AED 150 - AED 2500|
*Actual prices may vary depending upon the issue, condition, type, etc. of the AC and is not solely dependent on the information provided by the customer at the time of booking.
Choose issue or service
Leading AC brands
Type of AC units
AC condenser coil
AC evaporator coil
AC external condenser fan unit
AC external or internal fan motor
Q. What are some common causes of cooling issues in ACs?
Common issues with AC cooling in Dubai and UAE are clogged air filter, dirty coils, insufficient coolant or gas, capacitor not working, refrigerant gas leakage, faulty compressor, faulty thermostat, defective parts, high outside temperature, undersized AC or capacitor issue.
Q. What brands of ACs can we repair at HomeGenie?
We repair the most well-known brands of AC sold and used in Dubai and UAE. This includes Samsung, LG, Haier, Nikki, Daewoo, Super General, Hitachi, Bosch, Siemens, and more.
Q. What kind of spare parts do we use in case something needs replacement?
At HomeGenie, we only use genuine spare parts available from the original manufacturer or officially authorized distributors only.
Q. How do I know how many AC units are installed in my home?
To determine the number of units installed at your home, count the number of AC controllers installed on the walls of your home and that will be the number of AC units installed.
Q. What are some precautions I should take to avoid AC cooling issues?
Your AC is a machine just like your car and if you take care of it regularly it will not give any unwanted surprises. We recommend the following: 1. Ensure the internal AC filters are cleaned or changed regularly. 2. The indoor vents are kept clean and that they cover the required space and don't' necessarily focus on a particular area. 3. The AC cooling is not set to too low all the time as it put unnecessary pressure on the compressor. 4. The external unit of the AC should be kept well ventilated and clean so periodic checks and cleaning are needed. 5. The electrical connections on the external unit should be check periodically to avoid sudden breakdowns.
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All professionals (“or Genie”) are rated by our
assigned to new jobs only upon
meeting the minimum criteria defined by us.