Let's stop the AC dripping
AC water leakage problem is one of the most common reasons for the under performance of an AC unit. You will notice a sudden loss of cooling when the water from your machine has leaked. Another very common problem is the air conditioner leaking. Though there is no loss of cooling in this case, it signals the need for maintenance and service, which if not done will eventually lead to a loss of cooling. There are many reasons for water leakage in split AC but the most common one is overdue service.
For both these problems, we have the perfect solution – download the free HomeGenie app for Android and iOS and we will send fully trained technicians to your home to sort out all your AC leakage problems. So whether it is AC water leakage repair or split AC indoor unit water leakage, they will fix all related common as well as complex issues. Say goodbye to inadequate cooling and drips on furniture and flooring as HomeGenie techs arrive at a date and time convenient to your schedule. Since this is an inspection based service, the technicians will inspect the machine and figure out the problem which could range from clogged condensate drain lines, damaged drain pans, broken condensate pumps to dirty air filters and low refrigerant in cases of water leakage in split ACs. Once the reason has been established, the repair will be carried out on the spot if it can be completed within an hour. If a longer process is needed, then another date and time will be set along with bill estimation and purchase of parts if required. The same procedure is followed in AC water leakage repair cases. After both services, there is a testing and demo and a post-service clean-up too. HomeGenie assures you of high-quality work and at prices that are affordable and competitive.
Considering how much damage a leaking AC can unleash, or the inconvenience of an under performing unit, HomeGenie offers the AC leakage repair service on its Emergency and Same Day service menu. Our Emergency service will have a tech inspecting your AC within 2 hours of your booking, at an extra charge. The Same Day service will ensure that your AC leakage issue has been addressed before 6 PM that day, provided you booked between 8 AM and 12 PM. There is no extra charge for this service.
Call us on 800 443643 (HGENIE) or Download the HomeGenie iOS or Android app now!
- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup.
Customer to assist in getting access to community and service location, and electricity and water connection to be active.
Minimum inspection call-out charges* AED 129.00. Additional charges as per bill estimate..
*Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.
Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.
How it works?
Book what you need
Use the HomeGenie Android/ iOS app or
website or just call us to book, from over
+ services, for when and where you
We’ll match the right Genie
Our proprietary system will match your
need to the most qualified expert (‘Genie’)
available, to suit your calendar and
Relax while we serve you
You can now relax and track
inspection or survey, approve
estimate, confirm work completion
and pay, from wherever you are.
|Issue||Possible Reasons||Estimate Service Price (Inspection Based)|
|AC refrigerant gas leakage||Erosion of the metal over time due to formic acid or formaldehyde corrosion, vibrations around the joints to develop a leak or exposure to contaminants.||AED 150 - AED 1500|
|AC water leakage||Drain line blockage, damaged/ rusted drain pan, broken condensate pump, dirty air filter or low refrigerant||AED 200 - AED 1000|
*Actual prices may vary depending upon the issue, condition, type, etc. of the AC and is not solely dependent on the information provided by the customer at the time of booking.
Choose issue or service
Leading AC brands
Type of AC units
Q. How do you know that the AC is leaking?
If you see sudden dripping of water from your false ceiling in places other than where you have the water heater, then it most likely is due to AC leakage, or pipe burst.
Q. What brands of ACs can we repair at HomeGenie?
We repair most well-known brands of AC sold and used in Dubai and UAE. This includes Samsung, LG, Haier, Nikki, Daewoo, Super General, Hitachi, Bosch, Siemens and more.
Q. How do I know how many AC units are installed in my home?
To determine the number of units installed at your home, count the number of AC controllers installed on the walls of your home and that will be the number of AC units installed.
Q. What kind of AC spare parts would be used in case something needs replacement?
At HomeGenie, we only use genuine spare parts available from the original manufacturer or official distributor only. The warranty on these spare parts provided by the manufacturer may vary and are extended to the customer as is. Spare parts for the latest brands are usually available within the same day but with lesser-known brands or older models, they are difficult to find and might require time.
Q. What are some precautions I should take to avoid AC leakage?
1. Ensure cleaning of AC drain to avoid any blockage.
2. We strongly recommend an AC service once over 3-4 months, at the least.
3. Do not plug your AC into the power cord extension.
4. Change the Air Filter regularly
5. Get broken or damaged parts repaired immediately
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