Blacklist

All the jobs booked with HomeGenie are constantly rated by our customers, upon completion, and these ratings help build a real-time consolidated overall score of each of our partner companies. The partner companies whose ratings on jobs consistently fall below the expected service standards resulting in an overall score of 3.0 are automatically blocked on our system, and are no longer able to accept new bookings and listed here of our website. These blacklisted companies need to demonstrate to HomeGenie management significant improvement that they have made in their respective companies to be able to get re-instated and removed from this list and be able to service our customers, normally generally not before 6 months.