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New AC installation in Dubai

AC installation is not just about unboxing the unit and putting it up on the wall – a lot more goes into it. There is a fair amount of expertise that goes into air conditioning installation that we are not aware of, mostly because it is not overtly visible. This is where the experience of reputed ac installation companies in Dubai makes a difference. So whether it is split AC installation, central ac installation, or any other sort of HVAC installation, HomeGenie has all the air conditioning installation companies on its menu. Download the free HomeGenie app for Android and iOS to find out! HomeGenie’s new split AC installation is a survey-based service. This means that when you book a service with us, our technician will reach your home at a date and time that suits your schedule to understand your requirements. After this, the team will prepare options from which you can choose the one that you like. They will give you an idea, generally within 24 hours, of the estimated cost. Once everything is finalized, you can set another date and time for the service. Our fully trained professionals will reach your home equipped with the tools and material required for your AC installation. They will consider the placement of the units, both indoor and outdoor, and also the make and model of the machine you have purchased. Care will be given to levels and balance, the connection of wires and piping, connection of the unit to the thermostat of the building, and even clean-up of any debris or dust that may have got inside of the unit during installation. Overlooking any of these steps can mean underperformance, repairs, or damage to your property because of incorrect installation. Other than the extra money that you will end up spending, you will also face a considerable amount of discomfort in terms of temperature and teams going in and out of your home time and again.

Though AC installation does not usually come as a surprise, if you do find yourself in a position where you need urgent AC installation, HomeGenie is where you can get it. Our Same Day facility will have a technician at your home before 6 PM that day, provided you booked between 8 AM and 12 PM. This service is free of charge. But if you are in a big hurry, try out the Emergency facility – this one will have someone answering your call within 2 hours of your booking, at an extra charge.

Call us on +97144489595 or Download the HomeGenie iOS or Android app now!

Service Details

What's included:

- Visit the customer location,
- Inspection and diagnosis of the issue, on-site,
- For minor repair - work that can be completed, on the spot, in 1 hour,
- For major repair - detailed diagnosis and bill estimation, including ascertaining the availability of material and/ or spare parts,
- Testing and demo; and
- Post-inspection cleanup.


- Customer to assist in getting access to community and service location; and
- Electricity and water connection to be active.



Price Details

Inspection Based Service

  • Minimum inspection call-out charges* AED 150
  • Additional charges as per bill estimate.
  • *Inspection call-out charges apply to inspection based services only, and include travel cost plus 1 hour of labor required to diagnose the issue, perform minor repairs, if time permits or provide a detailed bill estimate for a major repair.


  • Additional charges apply for Emergency and Friday bookings, based on availability and permissions from community/ building, as confirmed by the customer. VAT charges are not included and are based on the total invoice amount.



As provided in the bill estimate.

For more details, visit HomeGenie Warranty Policy

How does it work ?




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*Our proprietary platform will match your requirements to the most qualified expert (‘Genie’) available, to suit your calendar and confirm instantly.

AC thermostat repair service estimate cost in Dubai

Issue Possible Reasons Estimate Service Price* (Inspection Based)
AC thermostat display not working Dead batteries, tripped breaker, or blown fuse in your main electrical service panel. AED 150 - AED 300
AC stopped working Burnt connection, compressor faulty, AED 150 - AED 5000
AC not reaching the target temperature Buildup of grime, wrong location, low AC capacity. AED 150 - AED 500
AC continuously running Poorly calibrated anticipation, low C capacity. AED 150 - AED 300
AC short-cycling frequently Doesn’t sit level or dirty inside. AED 150 - AED 500

*Actual prices may vary depending upon the issue, condition, type, etc. of the AC and is not solely dependent on the information provided by the customer choose at the time of booking.

Frequently Asked Questions (FAQs)

What are some common issues with AC controllers?

Common issues with AC controllers in Dubai and UAE are not starting, display screen going blank, not showing the correct temperature, buttons not working, etc.

What brands of ACs can we repair at HomeGenie?

We repair most well-known brands of ACs sold and used in Dubai and UAE.

How long does it take to repair an AC controller and will it need to be taken away?

Depending on the issue being faced, an AC controller can take between an hour or a few days to repair. There is also a possibility that the AC controller might not be fixed at all especially if the damage is to its motherboard. In which case a new one would need to be installed.

What kind of spare parts would be used in case the AC controller needs replacement?

At HomeGenie, we only use genuine spare parts available from the original authorized manufacturer. However, alternate options might be available for customers to choose from in case the original spare part if not available in the market.

What if we don't get a similar AC controller?

AC controllers change with new models of the AC being launched even by the same company. So it can become difficult to get the same digital controller, in case you need to replace it. In that case, we will provide our customers with options available to choose from.

What are some precautions I should take to avoid AC controller issues?

  Generally, AC controllers are left unchecked when AC issues occur, however, there are some basic precautions listed below that can avoid AC controller issues.

                1. Don't press the buttons too hard

                2. Don't let any water go in the controller

                3. Don't expose the controller to too much heat

                4. Don't let the controller be exposed to dust; and

                5. Get the preventive AC unit service regularly

We strongly recommend that the AC thermostat function, and controllers, are checked at the time of regular AC service.

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